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Question
Statement I: Communication is a means of effective control.
Statement II: Effective communication helps to develop harmonious interpersonal relations and industrial peace.
Options
I is only correct
II is only correct
Both I and II are correct
Both I and II are wrong
MCQ
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Solution
Both I and II are correct
Explanation:
- Statement I is correct because communication is a key tool in controlling and guiding organizational activities. It helps in conveying instructions, feedback, and policies, thus ensuring that employees are aligned with the organization's objectives and performance expectations.
- Statement II is also correct because effective communication fosters better relationships between individuals and teams, helping to resolve conflicts, reduce misunderstandings, and contribute to overall workplace harmony and industrial peace.
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