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An employee learns about a potential policy change through informal conversations with coworkers. Later the policy turns out to be different from what they expected. - Commercial Applications

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Question

An employee learns about a potential policy change through informal conversations with coworkers. Later the policy turns out to be different from what they expected. Informal communication is always an accurate source of organizational information.

Options

  • True

  • False

MCQ
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Solution

False

Explanation:

Informal communication, while fast and widespread, is not always an accurate source of organizational information. It can lead to misunderstandings, rumors, or distorted facts, as seen in the scenario where the employee learned about a potential policy change that turned out to be different from what they expected. For accurate information, official channels of communication should be relied upon.

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Chapter 8: Communication in a Commercial Organisation - EXERCISES [Page 103]

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C. B. Gupta Commercial Applications [English] Class 9 ICSE
Chapter 8 Communication in a Commercial Organisation
EXERCISES | Q I. 20. | Page 103
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