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प्रश्न
Which of the following statements regarding formal communication is wrong?
विकल्प
It serves organisational needs.
Chances of distortion is few.
It consists mostly of personal matters.
It follows the officially established relationships.
MCQ
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उत्तर
It consists mostly of personal matters.
Explanation:
Formal communication primarily serves organizational purposes, follows officially established channels and relationships, and has fewer chances of distortion compared to informal communication. It does not typically focus on personal matters, as it is designed to convey work-related information and instructions within the organization.
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