Advertisements
Advertisements
Questions
Mention three remedies available to consumers under the Consumer Protection Act 1986.
What remedies are available to consumers under the Consumer Protection Act?
Advertisements
Solution
Remedies granted under the Act. The District Forum/State Commission/National Commission may pass one or more of the following orders to grant relief to the aggrieved consumer:
- To remove the defects pointed out by the appropriate laboratory from the goods in question.
- To replace the goods with new goods of similar description, which shall be free from any defect.
- To return to the complainant the price or, as the case may be, the charges paid by the complainant.
- To pay such amount as may be awarded by it as compensation to the consumer for any loss or injury suffered by the consumer due to negligence of the opposite party.
APPEARS IN
RELATED QUESTIONS
Consumer Protection Act is a blessing for the consumers.
Aman Chadha started 'Bulls Eye' a company for providing cyber security solutions to businesses. Its objective is to prevent, detect and respond to cyber attacks and protect critical data. He was a hardworking software engineer and an expert in cybersecurity. His reputation grew by leaps and bounds as he was not only a person of integrity but also did his work with utmost honesty and sincerity. The business started growing day by day.
He was delighted when he was offered a big project by the Ministry of Defence. While working on the project, he found that the volume of work made it impractical for him to handle all the work by himself. He decided to expand the team. The company maintained a close liaison with a local engineering college. During a campus placement, Ishan and Vrinda were appointed to work for the new project.
He found the new employees capable. Enthusiastic and trustworthy. Aman Chadha was thus, able to focus on objectives and with the help of Ishan and Vrinda, the project was completed on time. Not only this Aman Chadha was also able to extend his area of operations. On the other hand, Ishan and Vrinda also got opportunities to develop and exercise initiative.
1) Identify and briefly explain the concept used by Aman Chadha in the above case which helped him in focusing on objectives.
2) Also, state any four points of importance of the concept identified in (i) above.
Explain the following rights of a consumer as provided under Consumers Protection Act 1986 :
Right to be informed;
Explain the following rights of a consumer as provided under Consumers Protection Act 1986
Right to seek redressal
Explain the following rights of a consumer as provided under Consumer Protection Act 1986 :
Right to choose
The court established by Government to settle consumer disputes by mutual compromise.
Consumer Protection Act provides protection to the consumers.
State any two relief available to consumers under CPA.
State with reasons whether the following statement is True or False.
In India consumer protection act is not required.
The General Assembly of United Nations passed a resolution of consumer protection guidelines in ______
