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Questions
Mention three remedies available to consumers under the Consumer Protection Act 1986.
What remedies are available to consumers under the Consumer Protection Act?
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Solution
Remedies granted under the Act. The District Forum/State Commission/National Commission may pass one or more of the following orders to grant relief to the aggrieved consumer:
- To remove the defects pointed out by the appropriate laboratory from the goods in question.
- To replace the goods with new goods of similar description, which shall be free from any defect.
- To return to the complainant the price or, as the case may be, the charges paid by the complainant.
- To pay such amount as may be awarded by it as compensation to the consumer for any loss or injury suffered by the consumer due to negligence of the opposite party.
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