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Questions
Explain the following principle of management:
Scalar chain
What is ‘Scalar Chain’ in management?
Explain the meaning of scalar chain.
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Solution
A scalar chain refers to a pre-defined, formal path of authority and communication in the order of the highest to the lowest. For example, A is the project manager in an organisation and he further has a project lead (B) and a team member (C) under him. So, the chain of communication would be A-B-C. Suppose there is another hierarchical order wherein he has a team manager (D) and a team member (E), i.e. the chain of communication is A-D-E. Now, if C wants to communicate with E, then he would follow the communication path C → B → A → D → E. That is, C would first contact the higher authorities (C → B → A) who would then send the message to E (A → D → E).
However, in an emergency, C may directly communicate with E through gangplank.
Gang plank refers to a shorter emergency route through which workers can communicate with each other.

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Explain the following principle of management.
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Principles of management are rigid.
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Select the proper option from the options given below and rewrite completed Sentence.
Principle that focuses on complete change in the attitude of the employees is known as the principle of ________.
Write a word or phrase or a term which can substitute the following.
The principle of management which says unity is strength.
How are principles of management formed?
______ is the process of dividing work into manageable activities and then grouping the activities which are similar in nature.
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Match the NATURE of PRINCIPLES OF MANAGEMENT in Column I with their correct EXPLANATION in Column II.
| Column I | Column II | ||
| (1) | Universal applicability | (i) | Direct but do not provide readymade, straitjacket solutions |
| (2) | General guidelines | (ii) | Not rigid prescriptions, can be modified as per the situation |
| (3) | Flexible | (iii) | Aim at influencing behaviour of human beings |
| (4) | Behavioural | (iv) | Applicable to all types of organizations |
Match the correct pairs:
| Group ‘A’ | Group ‘B’ | ||
| (a) | Henry Fayol | (1) | It is the process of instructing, guiding, communicating and motivating |
| (b) | Directing | (2) | Scientific Management theory |
| (c) | Responsibility towards Government | (3) | It is the process of recruiting, selecting, placing and remunerating |
| (d) | Digital cash | (4) | To earn profit |
| (e) | Monopoly | (5) | Respecting rules and regulations |
| (6) | Exist only in cyber space | ||
| (7) | Exist everywhere | ||
| (8) | Single buyer | ||
| (9) | Modern management theory | ||
| (10) | Single seller |
Explain 'Universal Applicability' as a feature of principles of management.
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