हिंदी

Customer orientation is a modern approach to marketing.

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प्रश्न

Customer orientation is a modern approach to marketing.

विकल्प

  • True

  • False

MCQ
सत्य या असत्य
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उत्तर

This statement is True.

Explanation:

Customer orientation is a modern approach to marketing. It is often called a customer-centric approach. This marketing concept prioritises the customer in all business activities. To effectively meet consumer needs, organisations must understand their preferences and match their plans, goods, and services accordingly.

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  क्या इस प्रश्न या उत्तर में कोई त्रुटि है?
अध्याय 13: Marketing - Concept and functions - EXERCISES [पृष्ठ ३९८]

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सी. बी. गुप्ता Commerce Volume 2 [English] Class 12 ISC
अध्याय 13 Marketing - Concept and functions
EXERCISES | Q IV. 16. (d) | पृष्ठ ३९८

संबंधित प्रश्न

Ginika, Tanish and Rohit were friends from college days and now they are doing different kinds of business. They regularly meet and discuss their business ideas and exchange notes on customer satisfaction, marketing efforts, product designing, selling techniques, social concerns etc.
In one of such meetings, Ginika drew the attention of Tanish and Rohit towards the exploitation of consumers. She told that most of the sellers were exploiting the consumers in various ways and were not paying attention towards the social, ethical and ecological aspects of marketing, whereas she was not doing so.

Tanish told that they were under pressure to satisfy the consumers, but stated that the consumers would not buy or not buy enough unless they were adequately convinced and motivated for the same.

Rohit stressed that a company cannot achieve its objectives without understanding the needs of the customers. It was the duty of the businessmen to keep consumer satisfaction in mind because business is run by the resources made available to them by the society. He further stated that he himself was taking into consideration the needs of the customers.

Identify the various types of thinking that guided Ginika, Tanish and Rohit in the making efforts of their business. Also. state one more feature of the various types of thinking identified that is not given in the above para.


Answer the question.
Mention two types of markets, on the basis of the position of buyers and sellers.


State two features of the modern concept of marketing? 


With which element is the exchange mechanism related?


Marketing is called a ____________ process because it involves the interaction of buyers and sellers.


A person feeling hungry may get food by offering to give money or some other product or service in return to someone who is willing to accept the same for food. The important feature of marketing illustrated above is ______.


Marketing is a ______ process by which people interact with others in order to persuade them to act in a particular way, say to purchase a product or service rather than forcing them to do so. 


Which activities take place before production?


Which activities are included after sale?


What does the modern or social view of marketing focus on?


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