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Commerce (English Medium) Class 12 - CBSE Question Bank Solutions for Business Studies

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Keshav Bannerjee is the Chief Executive Officer (CEO) of 'Das Networking Ltd.’, a leading IT company in Bengaluru. He believes that if needs of employees are taken care of, the employees take good care of the customers. In this company various benefits are provided to the employees to help them meet their ‘medical and housing needs etc., while in job. It is also providing benefits like gratuity at the time of their retirement. The employees are provided various opportunities to attend skill development programmes to improve their skills and be promoted to the higher level jobs. Identify and state the three incentives offered by the company in the above para to improve the performance of its employees. 

[7] Directing
Chapter: [7] Directing
Concept: undefined >> undefined

The activities whose outcome not only improves the job performance but also help individuals in the progress towards maturity and actualisation of their potential capacities is known as ______.

[6] Staffing
Chapter: [6] Staffing
Concept: undefined >> undefined

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Mahamana Enterprises is not only giving salary to its employees but it also offers bonus to them over and above the salary. To further encourage the employees, it announced that it will provide a share in the profits of the company to them. These incentives are helpful in increasing the purchasing power of the employees.

State four other incentives of the type of incentive discussed in the above para.

[7] Directing
Chapter: [7] Directing
Concept: undefined >> undefined

Dhaval Acharya, after acquiring a bachelor’s degree in Hotel Management joined his father’s chain of vegetarian restaurants in Ahmednagar. Being young and enterprising, he suggested his father to add a new section of vegetarian bakery items which required an investment of ₹ 5 crores. His father Mr. Aariketh Acharya suggested him to take the decision with caution and understood everything comprehensively as bad decision may damage the financial fortune of business.

Identify the decision suggested by Mr. Aariketh Acharya. State by giving any three reasons as to why he must have advised his son to take decision with caution.

[9] Financial Management
Chapter: [9] Financial Management
Concept: undefined >> undefined

Ashima purchased a bottle of tomato-sauce from the local grocery shop. The information provided on the bottle was not clear. She fell sick on consuming it. She filed a case in the District Forum under Consumer Protection Act and got the relief.

a. Identify the important aspect neglected by the marketer in the above case.

b. Explain briefly the functions of the aspect identified in (a) above.

[11] Marketing Management
Chapter: [11] Marketing Management
Concept: undefined >> undefined

Pooja purchased a packet of juice from the local grocery shop. The information provided on the packet was not clear. She fell sick on consuming it. She filed a case in the District Forum under Consumer Protection Act and got the relief.

a. Identify the important aspect which has been neglected by the marketer in the above case.

b. Explain briefly the functions of the aspect identified in (a) above.

[11] Marketing Management
Chapter: [11] Marketing Management
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Answer the following question:
‘Buy one get one free’ is printed on the label of the package of a mosquito repellant. State the labelling function being performed by this statement.

[11] Marketing Management
Chapter: [11] Marketing Management
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What is meant by 'Delegation'?

[5] Organising
Chapter: [5] Organising
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State any four points which highlight the importance of delegation in an organisation.

[5] Organising
Chapter: [5] Organising
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Crackers Ltd., a firecracker-manufacturing company, launched some new products on the eve of Diwali, which attracted many buyers. To meet the increased demand, the company employed children from nearby villages. Although the product was in great demand, appropriate safety warnings for use were not mentioned in the packets that led to many accidents.

  • Identify and explain the important product-related decision that was not taken into consideration by the company
  • Also, identify any two values that were violated by the company.
[11] Marketing Management
Chapter: [11] Marketing Management
Concept: undefined >> undefined

Company X is facing a lot of problems these days. It manufactures white goods like washing machines, microwave ovens, refrigerators and air conditioners. The company’s margins are under pressure and the profits and market share are declining. The production department blames marketing for not meeting sales targets and marketing blames production department for producing goods, which are not of good quality meeting customers’ expectations. The finance department blames both production and marketing for declining return on investment and bad marketing. State the quality of management that the company is lacking? What quality of management do you think the company is lacking? Explain briefly. What steps should the company management take to bring the company back on track?

[1] Nature and Significance of Management
Chapter: [1] Nature and Significance of Management
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Coordination is the essence of management. Do you agree? Give reasons.

[1] Nature and Significance of Management
Chapter: [1] Nature and Significance of Management
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Why delegation is considered essential for effective organising?

[5] Organising
Chapter: [5] Organising
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Distinguish between training and development.

[6] Staffing
Chapter: [6] Staffing
Concept: undefined >> undefined

Describe the functions of labelling in the marketing of products.

[11] Marketing Management
Chapter: [11] Marketing Management
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‘Co-ordination is the essence of management.’ Explain.

[1] Nature and Significance of Management
Chapter: [1] Nature and Significance of Management
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Coordination can be considered as ______.

[1] Nature and Significance of Management
Chapter: [1] Nature and Significance of Management
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Coordination is ______.

[1] Nature and Significance of Management
Chapter: [1] Nature and Significance of Management
Concept: undefined >> undefined

Vasvi purchased a bottle of pickle from the local grocery shop. The information provided on the bottle was not clear. She fell sick from consuming it. She filed a case in the district forum under the Consumer Protection Act and got relief. Identify the important aspect neglected by the marketer in the above case.

[11] Marketing Management
Chapter: [11] Marketing Management
Concept: undefined >> undefined

For the following two statements choose the correct option:

Statement I: Accountability can be delegated.

Statement II: Responsibility can be delegated completely.

[5] Organising
Chapter: [5] Organising
Concept: undefined >> undefined
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