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Commerce (English Medium) Class 12 - CBSE Important Questions for Business Studies

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'Himalaya Ltd', is engaged in manufacturing of washing machines. The target of the organisation is to manufacture 500 washing machines a day. There is an occupational specialisation in the organisation which promotes the efficiency of employees. There is no duplication of efforts in such type of organisation structure.

Identify the type of organisation structure described above

Appears in 3 question papers
Chapter: [1.5] Organising
Concept: Structure of Organisation

Neeraj Gupta started a company 'YoYo Ltd'. with ten employees, to assemble economical
computers for the Indian rural market. The company did very well in its initial years. As the product was good and marketed well, the demand went up. To increase production the company decided to recruit additional employees. Neeraj Gupta, who was earlier taking all decisions for the company, had to selectively disperse the authority. He believed that people are competent, capable and resourceful and can assume responsibility for effective implementation of their decisions. This paid off and the company was not only able to increase its production but also expanded its product range with different features

a. Identify the concept used by Neeraj Gupta through which he was able to steer his company to greater heights.
b. Also, explain any three points of importance of this concept.

Appears in 3 question papers
Chapter: [1.5] Organising
Concept: Concept of Decentralization

Harsh started a company ‘Tiny-Toys Ltd.’ to manufacture economical toys for the Indian rural market, with 20 employees. The company did very well in its initial years. As the products were good and marketed well, the demand of its products went up. To increase the production the company decided to recruit additional employees. Harsh who was earlier taking all decisions for the company had to selectively disperse the authority. He believed that subordinates are competent, capable and resourceful and can assume responsibility for effective implementation of their decisions. This paid off and the company was not only able to increase its production but also expanded its product range with different features.

a. Identify the concept used by Harsh through which he was able to steer his company to greater heights.
b. Also, explain any three points of the importance of this concept.

Appears in 3 question papers
Chapter: [1.5] Organising
Concept: Concept of Decentralization

State any two disadvantage functional structure of an organisation

Appears in 3 question papers
Chapter: [1.5] Organising
Concept: Structure of Organisation

Differentiate between formal and informal organization on the basis of the following:

Flow of communication

Appears in 3 question papers
Chapter: [1.5] Organising
Concept: Structure of Organisation

Define organization as a structure.

Appears in 3 question papers
Chapter: [1.5] Organising
Concept: Structure of Organisation

Identify the type of organization structure depicted in the above diagram:

Appears in 3 question papers
Chapter: [1.5] Organising
Concept: Structure of Organisation

An organization structure is deliberately designed by the top management to facilitate smooth functioning of the organisation. Which of the following is not a feature of such a structure?

Appears in 3 question papers
Chapter: [1.5] Organising
Concept: Structure of Organisation

Delegation of authority ‘Develops employees’, ‘Motivates them’ and ‘Facilitates growth.' Explain how.

Appears in 3 question papers
Chapter: [1.5] Organising
Concept: Importance of Delegation of Authority
Due to spread of COVID-19 pandemic, employees of almost all the companies were working online from their homes. In 2022 when most of the companies called them back to their office and started working offline, ‘Taty Software Ltd.’ still asked their employees to work from home. Because of this, employees of “Taty Software Ltd.” were feeling bored, hence for recreation they formed a cricket-club. They started meeting every Saturday and Sunday on a ground near their office building.
  1. Identify and state the type of organisation formed by the employees of 'taty Software Ltd.
  2. Also, state any two advantages and two limitations of the type of organisation identified in (i) above.
Appears in 3 question papers
Chapter: [1.5] Organising
Concept: Structure of Organisation

Atul-The Assistant Manager. Vikas-The Marketing Head and Leena. The Human Resource Manager of 'Montac Enterprises Ltd.' decided to leave the company.

The Chief Executive officer of the company called the Human Recource Manager. Leena and requested her to fill up the vacancies before leaving the organisation, Leena suggested that her subordinate Miss Rama Wadhwa is very competent and trust worthy, if she could be moved up in the hierarchy, she would do the needful. The Chief Executive Officer agreed for the same. Miss Rama Wadhwa contacted 'Smith Recruiters' who advertised for the post of marketing head for 'Montac Enterprises Ltd'. They were able to recruit a suitable candidate for the company. Atul's vanancy was filled up by screening the database of unsolicited applications lying the office.

a. Name the internal/external sources of recruitment used by 'Montac Enterprises Ltd', to fill up the above state vacancies.

b. Also state any one merit of each of the above identified source of recruitment.

Appears in 3 question papers
Chapter: [1.6] Staffing
Concept: Staffing - Recruitment Process

Vinod - The Human Resource Manager, Umesh - The Assistant manager and Ashok - The Marketing Head of Hitashi Enterprises Ltd. decided to leave the company. The Chief Executive Officer of the company called the Human Resource Manager, Vinod and requested him to fill-up the vacancies before leaving the organization. Vinod suggested that his subordinate Rajesh is very competent and trustworthy. If he could be moved up in the hierarehy, he would do the needful. The Chief Executive Officer agreed for the same. Rajesh contacted 'Zenith Recruiters' who advertised for the post of marketing head for 'Hitashi Enterprises Ltd.'. They were able to recruit a suitable candidate for the company. Umesh's vacancy was filled-up by screening the database of unsolicited applications lying in the office.

a. Name the internal/external sources of recruitment used by 'Hitashi Enterprises Ltd.' to fill-up the above stated vacancies.

b. Also, state any one merit of each of the above identified source of recruitment

Appears in 3 question papers
Chapter: [1.6] Staffing
Concept: Staffing - Recruitment Process

Alpha Enterprises is a company manufacturing water geysers. The company has a functional structure with four main functions Production, Marketing, Finance and Human Resource. As the demand for the product grew, the company decided to hire more employees. Identify the concept which will help the Human Resource Manager in deciding the actual number of persons required in each department.

Appears in 3 question papers
Chapter: [1.6] Staffing
Concept: Staffing as a Part of Human Resource Management

Explain briefly transfers and promotions as internal sources of recruitment.

Appears in 3 question papers
Chapter: [1.6] Staffing
Concept: Staffing - Recruitment Process

Bhagwati Enterprises is a company engaged in the marketing of air-conditioners of a famous brand. The company has a functional structure with four main functions Purchase, Sales, Finance and Staffing. As the demand for the product grew, the company decided to recruit more employees.

Identify the concept which will help the Human Resource Manager to find out the number and type of personnel available so that he could decide and recruit the required number of persons for each department.

Appears in 3 question papers
Chapter: [1.6] Staffing
Concept: Staffing as a Part of Human Resource Management

Explain briefly Casual Callers and Labour Contractors as external sources of recruitment

Appears in 3 question papers
Chapter: [1.6] Staffing
Concept: Staffing - Recruitment Process

Vegatech Enterprises was a company manufacturing refrigerators. The company had a functional structure with four main functions -Production, Marketing, Finance and Human Resource. As the demand for the products grew, the company decided to hire more employees.

Identify the concept which will help the Human Resource Manager in identifying the types of human resources necessary for the performance of various jobs and accomplishment of organisational objectives

Appears in 3 question papers
Chapter: [1.6] Staffing
Concept: Staffing as a Part of Human Resource Management

The workers of 'Gargya Ltd.' are unable to work on new computerised machines imported by the company to fulfil the increased demand. Therefore, the workers are seeking extra guidance from the supervisor and the supervisor is overburdened with the frequent calls of workers.

Suggest how the supervisor, by increasing the skills and knowledge of workers, can make them handle their work independently. Also, state any three benefits that the workers will derive by the decision of the supervisor.

Appears in 3 question papers
Chapter: [1.6] Staffing
Concept: Concept of Training and Development

Mohit Gupta is working with 'Yellow Security Services Ltd.' He is also recruiting security guards for the company. The company provide security services in Delhi and Noida at short notice to various companies. The guards are recruited on a temporary basis. The guards provided by this company are known for their honesty and punctuality. Mohit Gupta is well known in his village for providing employment to unskilled people

a. Name the source of recruitment used by 'Yellow Security Services Ltd.'
b. State any one disadvantage of this source of recruitment.
c. Identify the need of 'Security Guards' which is being fulfilled by the company as per Maslow's need hierarchy.
d. Identify any two values communicated to the society in the above-stated case.

Appears in 3 question papers
Chapter: [1.6] Staffing
Concept: Staffing - Recruitment Process

The workers of ‘Swastik Ltd.’ are unable to work on new computerised machines imported by the company to fulfil the increased demand. Therefore the workers are seeking extra guidance from the supervisor and the supervisor is overburdened with the frequent calls of workers.
Suggest how the supervisor, by increasing the skills and knowledge of workers, can make them handle their work independently.

Also, state any three benefits that the workers will derive by the decision of the supervisor

Appears in 3 question papers
Chapter: [1.6] Staffing
Concept: Concept of Training and Development
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