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Question
It is rare to find someone with good technical and communication skills. You can get far ahead of your colleagues if you combine the two early in your career. People will judge, evaluate, promote or block you based on your communication skills. Since habits form by repeating both good and bad forms of communication, learn to observe great communicators and adopt their styles and traits — in written and verbal forms. The art of listening and learning from each and every interaction is another secret recipe. Develop the subconscious habit of listening to yourself as you speak and know when to pause.
Learning what not to say is probably more important than learning what to say. As your career develops, you will realize that the wise speak less. Speak when you have value to add, else refrain. Poorly constructed emails with grammatical errors are acceptable between friends, but they should be seriously avoided while communicating formally with your seniors. Avoid any communication in an emotional state when might say things you will regret later. One unnecessary word uttered at the wrong time or place can ruin a relationship, career or even your life. Such is the power of words. If such a thing happens, you should immediately apologise, else it may haunt you for life.
Another problem to overcome is speaking too fast. Since our minds are working faster than our speech, we are inclined to speak fast. This does not necessarily mean that the person hearing it will get it any faster. On the contrary, it is always the reverse. So slow down and think before you speak. “When I get ready to speak to people,” Abraham Lincoln said, “I spend two-thirds of the time thinking what they want to hear and one-thirds of the time thinking what they want to hear and one-third thinking what I want to say.” Adding humour and wit is also essential. But realize that not all jokes are funny and observe certain boundaries. Never say anything that could offend. Remember you are not a comedian who must offend as many people as you can to be witty.
2.1 Answer the following questions briefly:
(a) Why is it necessary to have good communication skills?
(b) How can communication skills be developed?
(c) What, according to the writer, should be avoided while communicating?
(d) Why should you be careful when you tend to be humorous?
2.2 Choose the most appropriate meanings of the given words from the options provided:
(a) evaluate (para 1)
(i) estimate
(ii) assume
(iii) punish
(iv) evolve
(b) trait (para 1)
(i) treaty
(ii) trail
(iii) quality
(iv) liberty
(c) utter (para 2)
(i) flatter
(ii) speak
(iii) rot
(iv) unique
(d) haunt (para 2)
(i) hunt
(ii) chant
(iii) trouble
(iv) avoid
Solution
2.1
(a) It is necessary to have good communication skills because one’s career can be benefited from them. People also judge, evaluate, promote or block others on the basis of their communication skills.
(b) To improve communication skills, we must observe great communicators and adopt their styles and traits. Apart from this, we should also learn from social interactions, listen to ourselves as we speak and know when to pause while communicating.
(c) Grammatical errors while communicating formally should be avoided. Any kind of communication in an emotional state is also undesirable because there is a danger of saying things which one may regret later. The writer also warns against speaking too fast as it may confuse the listener.
(d) According to the writer, adding humour and wit to communication is essential. But one should be cautious of overstepping boundaries and offending people.
2.2
(a) – (i) estimate
(b) – (iii) quality
(c) – (ii) speak
(d) – (iii) trouble
APPEARS IN
RELATED QUESTIONS
Look at the balloons. Which are the qualities inculcated in the author by her teacher? Write them. (2)
Sister Monica, however, wasn't quite as lenient as that, and spent most of the time telling me about the importance of regularity and hard work. She made me realise that success is, like genius, 99 per cent perspiration and 1 per cent inspiration. It's a lesson that has stood me in good stead.
The teachers I'm most grateful to, though, are not those who have taught me the most, but those who have simply been friends to me, believed me and believed in me. Prominent among them is Sudha Ramasubramanium-Rambo, as we used to call her. I didn't know her too well. She taught me in college, and apart from being incredible in class unless one missed class, she also believed that I actualIy had a Problem when I developed an injury (which several doctors found difficult to diagnose). Despite my missing an exam-the HSC, of all exams- she was the only person who told me to concentrate on my health and assured me that I could take the exam off the top of my head any time I wanted to.
I'm not even certain she remembers it, but at the time, it felt like one of the only rays of hope in an extremely dark tunnel. Perhaps few teachers realize how far their influence extends or how much of a difference their actions and words can make. A number of my teachers have unfortunately taught me kindness and tolerance and patience by being precisely the opposite, and quite obviously, they aren't the people I like to think about. But many of my teachers have been extraordinary people, who have not only taught me in class but also helped mould me and my character in every other way. I only hope that I live up to what their endeavors were undoubtedly mean to create.
B2.Answer
(1) What kind of teachers are disliked by the author? (1)
(2) What was Sudha Ramasubramanium's advice to the author when she was going to miss her HSC exam. ? (1)
B3. Match :
Match the words with their appropriate meanings : (2)
| ‘A’ | ‘B’ |
| (i) Prominent | (a) Treatment |
| (ii) Incredible | (b) Natural |
| (iii) Diagnose | (c) Unbelievable |
| (iv) Endeavours | (d) Noticeable |
| (e) Efforts | |
| (f) Identify a disease |
B.4(i) ‘Wh question’
She made me realize that success is, like genius. (1)
(Frame a ‘Wh’ question to get the underlined part as an answer)
(ii) She taught me in college. (1)
(Begin the sentence with ‘I’ and rewrite).
B5. Personal Response
Do you agree that a teacher should also be your good friend? Justify your answer. (2)
Read the following passage carefully:
Gandhiji As a Fund Raiser
Gandhiji was an incurable and irrestible fund raiser. He found special relish in getting jewellery from women. Ranibala of Burdwan was ten years old. One day she was playing with Gandhiji. He explained to her that her bangles were too heavy for her delicate little wrists. She removed the bangles and gave them away to Gandhiji.
He used to talk jokingly to small girls and created distaste for ornaments and created a desire in them to part with the jewellery for the sake of the poor. He motivated them to donate their jewellery for social usage.
Kasturbai didn’t appreciate this habit of Gandhiji. Once she stated calmly, ‘You don’t wear jewels, it is easy for you to get around the boys. But what about our daughters-in-law ? They would surely want them.
“Well!” Gandhiji put in mildly, "our children are young and when they grow up they will not surely choose wives who are found of wearing jewellery.” Kasturbai was very upset with the answer.
Gandhiji was determined to keep the jewels to raise community fund. He was of the opinion that a public worker should accept no costly gifts. He believed that he should not own anything costly, whether given or earned. Kasturbai was a female with a desire to adorn. But Gandhiji moved towards renunciation and donated every penny earned in South Africa to the trustees for the service of South African Indians.
2.1 Answer the questions given below:
(ii) untreatable
(iii) disagreeable
(iv) unbeatable
(ii) emboldened
(iii) incited
(iv) softened
(ii) furious
(iii) confused
(iv) distressed
(ii) disagreement
(iii) opposition
(iv) termination
Read the passage given below:
People tend to amass possessions, sometimes without being aware of doing so. They can have a delightful surprise when they find something useful which they did not know they owned. Those who never have to change house become indiscriminate collectors of what can only be described as clutter. They leave unwanted objects in drawers, cupboards, and attics for years in the belief that they may one day need them. Old people also accumulate belongings for two other reasons, lack of physical and mental energy, and sentiment. Things owned for a long time are full of associations with the past, perhaps with the relatives who are dead, and so they gradually acquire a sentimental value.
Some things are collected deliberately in an attempt to avoid wastage. Among these are string and brown paper, kept by thrifty people when a parcel has been opened. Collecting small items can be mania. A lady cuts out from newspaper sketches of model clothes that she would like to buy if she had money. As she is not rich, the chances are that she will never be able to afford such purchases. It is a harmless habit, but it litters up her desk.
Collecting as a serious hobby is quite different and has many advantages. It provides relaxation for leisure hours, as just looking at one’s treasure is always a joy. One doesn’t have to go out for amusement as the collection is housed at home. Whatever it consists of - stamps, records, first editions of books, china – there is always something to do in connection with it, from finding the right place for the latest addition to verifying facts in reference books. This hobby educates one not only in the chosen subject but also in general matters which have some bearing on it.
There are other benefits also. One gets to meet like-minded collectors to get advice, compare notes, exchange articles, to show off one’s latest find. So one’s circle of friends grows. Soon the hobby leads to traveling, perhaps a meeting in another town, possibly a trip abroad in search of a rare specimen, for collectors are not confined to one country. Over the years one may well become an authority on one’s hobby and will probably be asked to give informal talks to little gatherings and then, if successful, to larger audiences.
(a) On the basis of your understanding of the above passage make notes on it using headings and sub-headings. Use recognizable abbreviations (wherever necessary-minimum four) and a format you consider suitable. Also, supply an appropriate title to it.
(b) Write a summary of the passage in about 80 words.
(A) Read the extract and do the activities that follows :
“Pluck the flowers off”, said the other boy and the daisy trembled for fear, for to be pulled off meant death
to it; and it wished so much to live, as it was to go with the square of turf into the poor captive lark’s cage.
“No, let it stay,” said the other boy, “it looks so pretty.” And so it stayed, and was brought into the lark’s cage. The poor bird was lamenting its lost liberty, and beating its wings against the wires; and the little daisy could not speak or utter a consoling word, much as it would liked to do so. So the forenoon passed. “I have no water,” said the captive lark, “they have all gone out and forgotten to give me anything to drink. My throat is dry and burning. I feel as if I had fire and ice within me and the air is so oppressive. Alas! I must die, and part with the warm sunshine, the fresh green meadows, and all the beauty that God has created.” And it thrust its beak into the piece of grass, to refresh itself a little. Then it noticed the little daisy, and nodded to it, and kissed it with its beak and said : “You must also fade in here, poor little flower. You and the piece of grass are all they have given me in exchange for the whole world, which I enjoyed outside. Each little blade of grass shall be a green tree for me, each of your white petals a fragrant flower. Alas! You only
remind me of what I have lost .
A1. True / False -
State whether the following statements are true or false :
(i) The boys had kept water in the cage for the lark.
(ii) The daisy had a desire to console the poor lark.
(iii) The lark was reminded of its lost liberty.
(iv) The daisy did not want to go into the lark’s cage.
A2. Write an imaginary ending :
Write an imaginary paragraph in about 50 words to give a different ending to the above extract.
Read the following extract and answer the questions given below:
In 1945 in Bay Roberts, Canada, a 12- year old boy saw something in a shop window that set his heart racing. But the price - five dollars- was far beyond Reuben Earle's means. Five dollars would buy almost a week's groceries for his family.
Reuben couldn't ask his father for the money. everything Mark Earle made fishing. Reuben's mother. Dora, stretched like elastic to feed and clothe their five children.
Nevertheless, he opened the shop's weathered door and went inside. Standing proud and straight in his flour-sack shirt and washed out trousers, he told the shopkeeper what he wanted, adding, "but I don't have the money now. can you please hold it for me?"
"I will try," the shopkeeper smiled. "Folks around here don't usually have that kind of money to spend on things. It should keep for a while."
Reuben respectfully touched his worn cap and walked out into the May sunlight. The bay rippled in a freshening wind that ruffled his short hair. There was purpose in his loping stride. He would raise the five dollars and not tell anybody.
Hearing the sound of hammering from a side street. Reuben had an idea.
He ran towards the sound and stopped at a construction site. People built their own homes in Bay Roberts, using nails purchased in burlap sacks from a local factory. Sometimes the sacks were discarded is the flurry of building, and Reuben knew he could sell them back to the factory for five cents apiece.
Questions:
(1) What is the passage about?
(2) What did Reuben ask the shopkeeper? What was the shopkeeper's reply?
(3) Why could not Reuben ask his father for five dollars?
(4) How do you express your love and respect for your parents?
(5) Rewrite the following sentences in the ways instructed:
i. He opened the shop's weathered door and went inside. (Make it simple)
ii. "I will try."
(Rewrite the sentence using another modal Auxiliary showing 'obligation'.)
iii. People built their own homes in Bay Roberts.
(Frame a Wh question to get the underlined part as ita answer)
(6) Give the opposite words of:
(i) respectfully
(ii) Usually
Read the first activity, read the extract and then do all the activities:
A1. Correct the following statements with the help of the facts from the extract :
(1) Everybody in every part of the globe would have access to administration and social care services because he or she would not be able to afford them.
(2) We would avoid boom and bust cycles and be able to surmount natural disaster with great ease.
|
To me, a world without poverty means that every person would have the ability to take care of his or her own basic life needs. In such a world, nobody would die of hunger or suffer from malnutrition. This is a goal world leaders have been calling for decades, but have never set out any way of achieving it. Today 40,000 children die each day around the world from hunger-related diseases. In a poverty-free world, no children would die of such causes. Everybody in every part of the globe would have access to education and health-care services because he or she would be able to afford them. Unlike today, the state would not be required to provide free or subsidized health-care or schooling. All state organizations created to provide free or subsidized services for the poor would no longer be required and welfare agencies, or the national welfare department. No free schools, no free hospital care, no begging in the streets. State-run safety-net programmers would have no rationale for existence because no one would live on charity anymore. State-run social security programmers, income-support programmes would be unnecessary. Social structures in a poverty-free world would, of course, be quite different from those that exist in a poverty-ridden world. But nobody would be at the mercy of anyone else, and that is what would make all the difference between a world without poverty and one riddled with it. Finally, a poverty-free world would be economically much Stronger and far more stable than the world today. one-fifth of the world's inhabitants who today live a life of extreme poverty would become income earners and income spenders. They would generate extra demand in the market to make the world economy grow. They would bring their creativity and innovations into the market-place to increase the world's productive capacity. Since nobody would ever become poor, except on a temporary and limited basis, the economy would probably not go through extreme swings. We would avoid boom-and-bust cycles and be able to surmount man-made disasters with greater ease. |
A2.
Complete the following statement :
The situation in the world without poverty would be different, because -
(1) the state need not ___________
(2) nobody __________
A3. Find out :
Find and write in the blank boxes :
One-fifth of the world's inhabitants today live a life of extreme poverty. How would they economically Stand in a poverty-free world?
| They would be income earners and income spenders |
A4. Vocabulary :
Find out the words from the extract that mean the following :
(1) calamity (2) overcome
(3) bringing new ideas (4) financially
A5. Personal Response :
Suggest at least four solutions to overcome the problems of increasing poverty.
A6. Grammar :
Rewrite the following sentences in the ways instructed :
(1) Nobody would die of hunger or suffer from malnutrition.
(Remove the negative and rewrite.)
(2) Everybody in every part of the globe would have accessed education and health-care services.
(Rewrite the above sentences beginning with 'Education'.)
Read the following passage and do the given activities.
A1. State whether the following statements are true or false:
i. The narrator writes comics.
ii. Sudhir qualified as a friend.
iii. The narrator met Sudhir in Dehra.
iv. Friendship is all about disintegration.
FRIENDSHIP IS ALL ABOUT DOING THINGS TOGETHER. IT MAY BE Climbing a mountain, fishing in a mountain stream, cycling along a country road, camping in a forest clearing or simply traveling together and sharing the experiences that a new place can bring.
On at least two of these counts, Sudhir qualified as a friend, albeit a troublesome one, given to involving me in his adolescent escapades.
I met him in Dehra soon after my return from England. He turned up at my room, saying he’d heard I was a writer and did I have any comics to lend him?
“I don’t write comics”, I said; but there were some comics lying around, leftover from my own boyhood collection. So I gave these to the lanky youth who stood smiling in the doorway, and he thanked me and said he’d bring them back. From my window, I saw him cycling off in the general direction of Dalanwala.
He turned up again a few days later and dumped a large pile of new-looking comics on my desk. “Here are all the latest”, he announced. “You can keep them for me. I’m not allowed to read comics at home”.
A2. Complete the web chart with the information from the passage:
A3. Find out four compound words from the passage.
A4. Do as directed:
i. I am not allowed to read comics at home.
(Pick out the infinitive)
ii. From my window, I saw him cycling.
(Use ‘when’ and rewrite the sentence)
A5. According to you, what are the qualities of a good friend?
(A) Read the following extract and answer the questions given below:
One afternoon in 1977, as his parents and two brothers fished in the Gulf of Mexico, 12-year old Michael Dell sat on the beach. painstakingly putting together a trotline - a maze of ropes to ''which several fish hooks could be attached."You're wasting your time," the rest of the family called to Michael, as they pulled in fish. "Grab a pole and join in the fun."
Michael kept working. It was dinner time when he finished, and everyone else was ready to call it a day. Still, the youngster
cast the trotline far into the water. anchoring it to a stick that he plunged deep in the sand.
Over dinner, his family teased young Michael about coming away empty-handed. But afterward, Michael reeled in his trotline, and on the hooks were more fish than the others had caught all together!
Michael Dell has always been fond of saying, "If you think you have a good idea, try it!" And today, at 29 he has discovered the power of another good idea that has helped him rise in just a few years from teen to a tycoon. He has become the fourth-largest manufacturer of personal computers in America and the youngest man ever to head a Fortune 500 corporation.
(1) What were Michael Dell’s achievements at his age of 29?
(2) What is the secret of Michael Dell’s Success?
(3) How did Michael surprise his family members?
(4) Do you think trying new ideas can make your life successful? How?
(5) Rewrite the following sentences in the ways instructed:
(i) He has discovered the power of another good idea.
(Rewrite the sentence beginning with 'The power of ...' )
(ii) Michael Dell sat on the beach.
(Rewrite it using past perfect continuous tense.)
(iii) The youngster cast the trotline.
(Frame a Wh-question to get the underlined part as
its answer.)
(6) 'Grab a pole and join in the fun'.
Pick out the contextual meaning of the underlined word from
the options are given below:
(i) smash
(ii) hold firmly
(iii) throw away
Read the following passage and do the activities.
A1. Choose the correct option. (2)
- Thousands of birds were killed due to oil spills because ______.
- It suffocated them
- It was poisonous
- Birds couldn't enter the sea
- There was no fish to feed on
- The primary components of crude oil are ______.
- Methane and ethane
- Carbon and hydrogen
- Sulphur compounds
- Naphthalene
| During the Gulf War, a few years back, tens of thousands of sea birds were killed due to oil spills. Do you know what makes crude oil on ocean water so deadly? Crude oil is not used in the state it is produced at the off-shore wells. It is converted in refineries into a wide range of products such as gasoline, kerosene, diesel, fuel oils, and petrochemical feed-stocks. Before it is refined, the oil also contains potentially fatal components. Crude oil is made up of compounds of carbon and hydrogen called hydrocarbons. These hydrocarbons may be paraffin, the oil that is used as fuel in heaters and lamps or cycloparaffins (naphthenes) or aromatic compounds in varying proportions. While crudes found in the US are mostly paraffinic, these found along the Gulf Coast are naphthenic which contain sulphur compounds in varying amounts, a small amount of nitrogen and very little oxygen. Every variety of crude oil has nickel and vanadium in high concentration. Iron may be found in organic form due to the corrosion of pipes. Paraffins like methane and ethane are asphyxiants, substances that cause suffocation. The effects of cycloparaffins are more or less similar to those of paraffins but unsaturated paraffins are more noxious, than saturated ones. The sulphur present in crude oil may be toxic. The mechanism of toxic action seems to involve its breakdown to hydrogen sulphide. They will act principally on the .nervous system with death resulting mainly from respiratory paralysis. Sulphur in the form of aromatic thiophenes, benzothiophenes can damage the livers and kidneys of sea animals. Sulphur compounds like mercaptens can be very dangerous too. |
A2. Crude oil may be toxic and fatal. Justify. (2)
A3. Rewrite the sentences using one word from the passage for the underlined phrase/word. (2)
- Over consumption of alcohol may lead to death.
- The flowers displayed at the exhibition differ in properties.
A4. Identify and change the voice of the following sentence. (1)
Tens of thousands of sea birds were killed due to oil spills.
A5. With reference from the passage what can you do to control air pollution? (3)
Read the passage given below:
|
- Infer one reason for the following based on information in paragraph 1. (1)
The 'blackout' phase is significant ______. - Choose the appropriate option to fill in the blank. (1)
From paragraph 1 & 2, we can infer that there will be ______.
1. no communication with the people.
2. blackout phase.
3. satellite will get no communication.
4. the moon will block the earth.
5. the communication break will be for 15 days.- 1, 2 & 3
- 1, 3 & 4
- 2, 3 & 5
- 3, 4 & 5
- The communication with the satellite will break for approximately ______ days. (1)
- 10
- 15
- 20
- 25
- Complete the following analogy correctly with a word/phrase from paragraph 2: (1)
aroma : cooking : : ______ : space research
(Clue - just like aroma is integral to cooking, similarly __ is/are integral to space research.) - According to ISRO official till 8th July, when Sun will block Mars, ______ signal/signals per day will be sent to the spacecraft. (1)
- no
- considerable
- indefinite
- only for few
- Select the correct option to complete the following sentence: (1)
The ISRO officials are ______ about their control over the spacecraft after the blackout phase.
- doubtful
- apprehensive
- confident
- jittery
- The spacecraft's life was extended by six months because of ______. (1)
- extra fuel
- incomplete work
- lack of communication amongst ISRO officials
- technical problems in its landing
- Read the following sentences: (1)
(A) The blackout was a sudden development.
(B) Because of this, the officials are very nervous about the success of the spacecraft.
- Both (A) & (B) are true.
- Both (A) & (B) are false.
- (A) is true and (B) is false.
- (A) is false and (B) is true.
- Substitute the word 'nonpareil' with one word similar in meaning in the following sentence from paragraph 5. (1)
India managed to get into the nonpareil club of Mars spacecraft in orbit. - The word 'instinct' in the passage means the same as: (1)
- lack
- impulse
- inability
- incapacity
