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Question
It is rare to find someone with good technical and communication skills. You can get far ahead of your colleagues if you combine the two early in your career. People will judge, evaluate, promote or block you based on your communication skills. Since habits form by repeating both good and bad forms of communication, learn to observe great communicators and adopt their styles and traits — in written and verbal forms. The art of listening and learning from each and every interaction is another secret recipe. Develop the subconscious habit of listening to yourself as you speak and know when to pause.
Learning what not to say is probably more important than learning what to say. As your career develops, you will realize that the wise speak less. Speak when you have value to add, else refrain. Poorly constructed emails with grammatical errors are acceptable between friends, but they should be seriously avoided while communicating formally with your seniors. Avoid any communication in an emotional state when might say things you will regret later. One unnecessary word uttered at the wrong time or place can ruin a relationship, career or even your life. Such is the power of words. If such a thing happens, you should immediately apologise, else it may haunt you for life.
Another problem to overcome is speaking too fast. Since our minds are working faster than our speech, we are inclined to speak fast. This does not necessarily mean that the person hearing it will get it any faster. On the contrary, it is always the reverse. So slow down and think before you speak. “When I get ready to speak to people,” Abraham Lincoln said, “I spend two-thirds of the time thinking what they want to hear and one-thirds of the time thinking what they want to hear and one-third thinking what I want to say.” Adding humour and wit is also essential. But realize that not all jokes are funny and observe certain boundaries. Never say anything that could offend. Remember you are not a comedian who must offend as many people as you can to be witty.
2.1 Answer the following questions briefly:
(a) Why is it necessary to have good communication skills?
(b) How can communication skills be developed?
(c) What, according to the writer, should be avoided while communicating?
(d) Why should you be careful when you tend to be humorous?
2.2 Choose the most appropriate meanings of the given words from the options provided:
(a) evaluate (para 1)
(i) estimate
(ii) assume
(iii) punish
(iv) evolve
(b) trait (para 1)
(i) treaty
(ii) trail
(iii) quality
(iv) liberty
(c) utter (para 2)
(i) flatter
(ii) speak
(iii) rot
(iv) unique
(d) haunt (para 2)
(i) hunt
(ii) chant
(iii) trouble
(iv) avoid
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Solution
2.1
(a) It is necessary to have good communication skills because one’s career can be benefited from them. People also judge, evaluate, promote or block others on the basis of their communication skills.
(b) To improve communication skills, we must observe great communicators and adopt their styles and traits. Apart from this, we should also learn from social interactions, listen to ourselves as we speak and know when to pause while communicating.
(c) Grammatical errors while communicating formally should be avoided. Any kind of communication in an emotional state is also undesirable because there is a danger of saying things which one may regret later. The writer also warns against speaking too fast as it may confuse the listener.
(d) According to the writer, adding humour and wit to communication is essential. But one should be cautious of overstepping boundaries and offending people.
2.2
(a) – (i) estimate
(b) – (iii) quality
(c) – (ii) speak
(d) – (iii) trouble
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RELATED QUESTIONS
Read the passage given below and answer the questions that follow:
If you are addicted to coffee, and doctors warn you to quit the habit, don’t worry and just keep relishing the beverage, because it’s not that bad after all! In fact, according to a new study, the steaming cup of Java can beat fruits and vegetables as the primary source of antioxidants. Some studies state that coffee is the number one source of antioxidants in American diet, and both caffeinated and decaf versions appear to provide similar antioxidant levels.
Antioxidants in general have been linked to a number of potential health benefits, including protection against heart diseases and cancer, but Vinson, a dietitian said that their benefits ultimately depend on how they are absorbed and utilized in the body. The research says that coffee outranks popular antioxidant sources like tea, milk, chocolate and cranberries. Of all the foods and beverages studied, dates actually have the most antioxidants based solely on serving size, but since dates are not consumed anywhere near the level of coffee, the drink comes as the top source of antioxidants, Vinson said.
Besides keeping you alert and awake, coffee has been linked to an increasing number of potential health benefits, including protection against liver and colon cancer, type 2 diabetes, and Parkinson’s disease, according to some recently published studies. The researchers, however, advise that one should consume coffee in moderation, because it can make you jittery and cause stomach pains
(a) What do doctors advise us about the habit of drinking coffee?
(b) What are the two versions of coffee that are drunk in America?
(c) State any two benefits of antioxidants.
(d) What does Vinson say about the consumption of antioxidants?
(e) Name any two popular sources of antioxidants.
(f) How does coffee outrank dates in the level of antioxidants?
(g) Mention any two benefits of coffee.
(h) What do researchers warn us about the excessive use of coffee?
Read the passage given below and answer the questions that follow:
The most alarming of man’s assaults upon the environment is the contamination of air, earth, rivers, and sea with lethal materials. This pollution is for the most part irrevocable; the chain of evil it initiates is for the most part irreversible. In this contamination of the environment, chemicals are the sinister partners of radiation in changing the very nature of the world; radiation released through nuclear explosions into the air, comes to the earth in rain, lodges into the soil, enters the grass or corn, or wheat grown there and reaches the bones of a human being, there to remain until his death. Similarly, chemicals sprayed on crops lie long in soil, entering living organisms, passing from one to another in a chain of poisoning and death. Or they pass by underground streams until they emerge and combine into new forms that kill vegetation, sicken cattle, and harm those who drink from once pure wells.
It took hundreds of millions of years to produce the life that now inhabits the earth and reached a stage of adjustment and balance with its surroundings. The environment contained elements that were hostile as well as supporting. Even within the light of the sun, there were short wave radiations with power to injure. Given time, life has adjusted and a balance reached. For time is the essential ingredient, but in the modern world is no time.
The rapidity of change and the speed with which new situations are created follow the heedless pace of man rather than the deliberate pace of nature. Radiation is no longer the bombardment of cosmic rays; it is now the unnatural creation of man’s tampering with the atom. The chemicals to which life is asked to make adjustments are no longer merely calcium and silica and copper and all the rest of the minerals washed out of the rocks and carried in the rivers to the sea; they are the synthetic creations of man’s inventive mind, brewed in his laboratories, and having no counterparts in nature.
(a) On the basis of your understanding of the above passage make notes on it using headings and sub-headings. Use recognizable abbreviations (wherever necessary-minimum four) and a format you consider suitable. Also supply a title to it.
(b) Write a summary of the passage in about 80 words.
Read the passage given below and answer the questions that follow:
The most alarming of man’s assaults upon the environment is the contamination of air, earth, rivers, and sea with lethal materials. This pollution is for the most part irrevocable; the chain of evil it initiates is for the most part irreversible. In this contamination of the environment, chemicals are the sinister partners of radiation in changing the very nature of the world; radiation released through nuclear explosions into the air, comes to the earth in rain, lodges into the soil, enters the grass or corn, or wheat grown there and reaches the bones of a human being, there to remain until his death. Similarly, chemicals sprayed on crops lie long in soil, entering living organisms, passing from one to another in a chain of poisoning and death. Or they pass by underground streams until they emerge and combine into new forms that kill vegetation, sicken cattle, and harm those who drink from once pure wells.
It took hundreds of millions of years to produce the life that now inhabits the earth and reached a stage of adjustment and balance with its surroundings. The environment contained elements that were hostile as well as supporting. Even within the light of the sun, there were short wave radiations with power to injure. Given time, life has adjusted and a balance reached. For time is the essential ingredient, but in the modern world is no time.
The rapidity of change and the speed with which new situations are created follow the heedless pace of man rather than the deliberate pace of nature. Radiation is no longer the bombardment of cosmic rays; it is now the unnatural creation of man’s tampering with the atom. The chemicals to which life is asked to make adjustments are no longer merely calcium and silica and copper and all the rest of the minerals washed out of the rocks and carried in the rivers to the sea; they are the synthetic creations of man’s inventive mind, brewed in his laboratories, and having no counterparts in nature.
(a) On the basis of your understanding of the above passage make notes on it using headings and sub-headings. Use recognizable abbreviations (wherever necessary-minimum four) and a format you consider suitable. Also supply a title to it.
(b) Write a summary of the passage in about 80 words.
Read the passage given below :
1. To ensure its perpetuity, the ground is well held by the panther both in space and in time. It enjoys a much wider distribution over the globe than its bigger cousins and procreates sufficiently profusely to ensure its continuity for all time to come.
(ii) in the branches of the trees
(iii) behind the tree trunks
(iv) at its heels
(ii) trains its cubs
(iii) watches the progress of the mother
(iv) is impulsive and impatient
Answer the following questions briefly :
(ii) came down / fell (para 7)
Read the passage given below:
People tend to amass possessions, sometimes without being aware of doing so. They can have a delightful surprise when they find something useful which they did not know they owned. Those who never have to change house become indiscriminate collectors of what can only be described as clutter. They leave unwanted objects in drawers, cupboards, and attics for years in the belief that they may one day need them. Old people also accumulate belongings for two other reasons, lack of physical and mental energy, and sentiment. Things owned for a long time are full of associations with the past, perhaps with the relatives who are dead, and so they gradually acquire a sentimental value.
Some things are collected deliberately in an attempt to avoid wastage. Among these are string and brown paper, kept by thrifty people when a parcel has been opened. Collecting small items can be mania. A lady cuts out from newspaper sketches of model clothes that she would like to buy if she had money. As she is not rich, the chances are that she will never be able to afford such purchases. It is a harmless habit, but it litters up her desk.
Collecting as a serious hobby is quite different and has many advantages. It provides relaxation for leisure hours, as just looking at one’s treasure is always a joy. One doesn’t have to go out for amusement as the collection is housed at home. Whatever it consists of - stamps, records, first editions of books, china – there is always something to do in connection with it, from finding the right place for the latest addition to verifying facts in reference books. This hobby educates one not only in the chosen subject but also in general matters which have some bearing on it.
There are other benefits also. One gets to meet like-minded collectors to get advice, compare notes, exchange articles, to show off one’s latest find. So one’s circle of friends grows. Soon the hobby leads to traveling, perhaps a meeting in another town, possibly a trip abroad in search of a rare specimen, for collectors are not confined to one country. Over the years one may well become an authority on one’s hobby and will probably be asked to give informal talks to little gatherings and then, if successful, to larger audiences.
(a) On the basis of your understanding of the above passage make notes on it using headings and sub-headings. Use recognizable abbreviations (wherever necessary-minimum four) and a format you consider suitable. Also, supply an appropriate title to it.
(b) Write a summary of the passage in about 80 words.
Read the following extract and answer the questions given
below :
In 1945 in Bay Roberts, Canada, a 12-year-old boy saw something in a shop window that set his heart racing. But the price -five dollars-was far beyond Reuben Earle's means. Five dollars would buy almost a week's groceries for his family.
Reuben couldn't ask his father for the money. Everything Mark Earle made by fishing, Reuben's mother, Dora, stretched like elastic to feed and clothe their five children.
Nevertheless, he opened the shop's weathered door and went inside. Standing proud and straight in his flour-sack shirt and washed out trousers, he told the shopkeeper what he wanted, adding, "but I don't have the money now. Can you please hold it for me?" ·
"I will try," the shopkeeper smiled. ''Folks around here don't usually have that kind of money to spend on things. It should keep for a while.,.
Reuben respectfully touched his worn cap and walked out into the May sunlight. The bay rippled in a freshening wind that ruffled his short hair. There was purpose in his loping stride. He
would raise the five dollars and not tell anybody.
Hearing the sound of hammering from a side street, Reuben had an idea.
He ran towards the sound and stopped at a construction site. People built their own homes in Bay Roberts, using nails purchased in burlap sack from a local factory. Sometimes the sacks were discarded in the flurry of buildings, and Reuben knew he could sell them back to the factory for five cents a piece.
(1) What did Reuben decide to do to raise the required amount?
(2) How much money did Reuben need? Why?
(3) Why couldn't Reuben ask his father for the money?
(4) What is special about the gifts which are given on special occasions?
(5) Rewrite the following sentences as directed :
(i) Reuben couldn't ask his father for the money.
(Rewrite the sentence using ' be able to'.)
(ii) Hearing the sound of hammering from a side street, Reuben had an idea.
(Rewrite the sentence using 'and'.)
(iii) He could sell them back to the factory.
·(Rewrite the sentence beginning with: 'They ..... ')
(6) Match the words in column 'A' with their meanings in
column 'B':
| column 'A' | column 'B' |
| folk | natural harbour |
| bay | sticks |
| people |
Read the following passage and do the activities.
In the early days of farming, people did not understand how plants obtained essential nutrients. It so happened that wood ash, fish remains and slaughterhouse waste were thrown on vacant land just to get rid of them. Then, people started to notice that the grass, bushes and shrubs on this vacant land began to grow very well. They reasoned that if their farmland were similarly treated, the growth of their crops would also improve. People gradually began to realize that the nutrients required by plants came from the soil and that the amount of nutrients could be increased by the application of such organic remains to the soil. Thus started the manuring process in farming.
The practice of manuring has been practised as early since the seventeenth century. However, the importance of manuring was not properly understood until scientists began to study the nutritional needs of plants and gave birth to fertilizers. Thus, gradually, the use of fertilizers became accepted by farmers.
There are many types of manure and fertilizer currently being used. Manure is a substance derived from animals and plants. The most important advantage of using manure is the fact that they not only supply a wide range of plant
nutrients, but also improve the structure of the soil. It cements together the soil particles to form soil crumbs. The crumb structure is a desirable condition of cultivated soil. The addition of manure to soil will increase the inorganic and humus content which helps to prevent soil erosion and loss of plant nutrients when it rains. The common manure used in farming consists of farmyard manure, compost, blood meal, bone meal and fish meal.
Unlike manure, fertilizers are inorganic substances which do not improve the structure of the soil. They only supply extra amounts of nutrients to the growing plants when applied to the soil. The commercial fertilizers commonly used today
can be classified into three major categories; namely, nitrogen (N), phosphate and potash fertilizers.
Besides knowing the type of fertilizer to use, a farmer also needs to know when to apply the fertilizer and how to apply it. The fertilizer should be applied at the time when the plants need a particular nutrient most. The time and method
of application will determine how profitably the fertilizers have been used in farming. Fertilizers which have not been properly applied cannot be absorbed in large quantities by plant roots. These fertilizers may be washed away by rain
or they may kill the plants. This would mean a definite financial loss for the farmer.
(A1) Choose the correct option and rewrite the sentences.
(a) What did the people not understand in the early days of farming ? (1/2)
(i) how farming is done
(ii) how plants obtained essential nutrients
(iii) how grass, shrubs and bushes grow.
(b) What is manure ? (1/2)
(i) a substance derived from animals and plants.
(ii) the soil particles to form soil crumbs.
(iii) a combination of nitrogen, phosphate and potash.
(c) When should fertilizers be applied ? (1/2)
(i) When the plants get dried.
(ii) When the plants need a particular nutrient most.
(iii) In the early days of farming.
(d) What determines the profitability of the fertilizers ? (1/2)
(i) grass, bushes and shrubs
(ii) nitrogen, phosphate and potash.
(iii) The time and method of application.
(A2) How did the process of adding manure to the soil begin? (2)
(A3) Find out similar words from the passage. (2)
(i) necessary (ii) comprise
(iii) step by step (iv) ascertain
(A4)
(i) They supply extra amount of nutrients to the growing plants (Begin the sentence with ‘Extra amount of.......... ’.)(1)
(ii) It cements together the soil particles to form soil crumbs.
(Choose the correct option to name the tense.)(1)
(i) Simple present tense
(ii) Simple past tense
(iii) Simple future tense
(A5) ‘Agriculture plays important role in Indian economy’. Explain. (2)
(B) Read the passage given in Q. 4 (A) and write the summary of it. Suggest a suitable title to your summary. (5)
(A) Read the following extract and answer the questions given below:
One afternoon in 1977, as his parents and two brothers fished in the Gulf of Mexico, 12-year old Michael Dell sat on the beach. painstakingly putting together a trotline - a maze of ropes to ''which several fish hooks could be attached."You're wasting your time," the rest of the family called to Michael, as they pulled in fish. "Grab a pole and join in the fun."
Michael kept working. It was dinner time when he finished, and everyone else was ready to call it a day. Still, the youngster
cast the trotline far into the water. anchoring it to a stick that he plunged deep in the sand.
Over dinner, his family teased young Michael about coming away empty-handed. But afterward, Michael reeled in his trotline, and on the hooks were more fish than the others had caught all together!
Michael Dell has always been fond of saying, "If you think you have a good idea, try it!" And today, at 29 he has discovered the power of another good idea that has helped him rise in just a few years from teen to a tycoon. He has become the fourth-largest manufacturer of personal computers in America and the youngest man ever to head a Fortune 500 corporation.
(1) What were Michael Dell’s achievements at his age of 29?
(2) What is the secret of Michael Dell’s Success?
(3) How did Michael surprise his family members?
(4) Do you think trying new ideas can make your life successful? How?
(5) Rewrite the following sentences in the ways instructed:
(i) He has discovered the power of another good idea.
(Rewrite the sentence beginning with 'The power of ...' )
(ii) Michael Dell sat on the beach.
(Rewrite it using past perfect continuous tense.)
(iii) The youngster cast the trotline.
(Frame a Wh-question to get the underlined part as
its answer.)
(6) 'Grab a pole and join in the fun'.
Pick out the contextual meaning of the underlined word from
the options are given below:
(i) smash
(ii) hold firmly
(iii) throw away
Read the following passage and do the activities.
|
November 4, 1851. Dear Brother John Honston, When I came to Charleston day before yesterday, I learned that you were anxious to sell the land where you live, and move to Missouri. I have been thinking of this ever since, and cannot but say such an idea is quite foolish. What can you do in Missouri better than here? Is the land any richer? Can you, there, any more than here, raise com and wheat without work? Will anybody there, any more than here, do your work for you? If you intend to go to work, there is no better place than right where you are; if you do not intend to work, you cannot get along anywhere. Crawling about from place to place can do you no good. You have raised no crop this year. What you really want is to sell the land, get the money and spend it. Part with the land you have and my life upon it-never after will you own a spot big enough to bury you. Half of what you will get for the land, you will spend in moving to Missouri, and the other hall you will eat, drink, wear out and no foot of land will be brought. Now I feel it my duty to have no hand in such a piece of foolery. Now do not misunderstand this letter. I do not write it in any unkindness. I write it in order, if possible, to get you to face the truth which truth is, you are poor and needy because you have idled away your time. Your thousand excuses for not getting along better are all nonsense. They deceive nobody but yourself. To go to work is the only cure for your case. Affectionately, |
A1. Answer the following whether True or False:
- Writer came to Charleston
- Writer is Abraham Lincoln
- Letter is for sister Honston
- No crop was raised
A2. How, according to Lincoln, would his brother spend the money coming from selling the land?
A3.
- Find out two words with prefix from the passage.
- Write two different words on your own by using the same prefix.
A4. Do as directed:
- Rewrite the sentence using 'Not only .......... but also'.
She forgot to wish me on my birthday and did not even apologize. - Change the voice:
The workers built the dome.
A5. Lincoln wishes to have no hand in selling the land Justify.
Read the passage given below:
| (1) | Seagulls, as you know, never falter, never stall. To stall in the air is for them a disgrace and a dishonour. But Jonathan Livingston Seagull, unashamed, stretching his wings again in that trembling hard curve – slowing, slowing, and stalling once more –was no ordinary bird. Most gulls don't bother to learn more than the simplest facts of flight – how to get from shore to food and back again. For most gulls, it is not flying that matters, but eating. For this gull, though, it was not eating that mattered, but flight. More than anything else, Jonathan Livingston Seagull loved to fly. |
| (2) | This kind of thinking, he found, is not the way to make oneself popular with other birds. Even his parents were dismayed as Jonathan spent the whole day alone, making hundreds of low-level gliders, experimenting. "Why, Jon, why?" his mother asked. "Why is it so hard to be like the rest of the flock, Jon? Why can't you leave low flying to the pelicans, the albatross? Why don't you eat? Son, you're bone and feathers!" "I don't mind being bone and feathers, Mom. I just want to know what I can do in the air and what I can't, that's all. I just want to know." "See here Jonathan," said his father, not unkindly. "Winter isn't far away. Boats will be few, and the surface fish will be swimming deep. If you must study, then study food, and how to get it. This flying business is all very well, but you can't eat a glide, you know. Don't you forget that the reason you fly is to eat?" |
| (3) | Jonathan nodded obediently. For the next few days, he tried to behave like the other gulls; he really tried, screeching and fighting with the flock around the piers and fishing boats, diving on scraps of fish and bread. But he couldn't make it work. It wasn't long before Jonathan Gull was off by himself again, far out at sea, hungry, happy, learning. The subject was speed and in a week's practice he learned more about speed than the fastest gull alive. Time after time it happened. Careful as he was, working at the very peak of his ability, he lost control at a high speed. The key, he thought at last, dripping wet, must be to hold the wings still at high speeds – to flap up to fifty and then hold the wings still. |
| (4) | From two thousand feet he tried again, rolling into his dive, beak straight down, wings full out and stable from the moment he passed fifty miles per hour. It took tremendous strength, but it worked. In ten seconds he had blurred ninety miles per hour. Jonathan had set a world speed record for seagulls! But victory was short-lived. The instant he began his pullout, the instant he changed the angle of his wings, he snapped into the same uncontrollable disaster, and at ninety miles per hour, it hit him like dynamite. Jonathan Seagull exploded in midair and smashed down into a brick-hard sea. As he sank low in the water, a strange hollow voice sounded within him. There's no way around it. I am a seagull. I am limited by my nature. If I were meant to learn so much about flying, I'd have charts for brains. If I were meant to fly at speed, I'd have a falcon's short wings. Short wings. A falcon's short wings! That's the answer! What a fool I've been! All I need is a tiny little wing, all I need is to fold most of my wings and just fly on the tips along. Short wings! |
Based on your understanding of the passage, answer the questions given below:
- Complete the sentence by choosing an appropriate option: (1)
Majority of seagulls fly only short distances as ______.- they are more interested in food than flight
- they don't have energy
- they are not meant to fly low
- food is not available at high speed
- Why were Jonathan Livingston's parents' dismayed? (1)
- Give two reasons for Jonathan's unconventional behaviour. (1)
(Clue: think about Jonathan's point of view.) - Select the option that conveys the opposite of 'glory' from the words used in paragraph 1. (1)
- disgrace
- dishonour
- learning
- unashamed
- The writer would not agree with the given statements based on paragraph 2, EXCEPT (1)
- Jonathan could not fly but only glide.
- Jonathan wanted to be popular with other birds.
- Jonathan realised that even the albatross flew at high altitudes.
- The reason seagulls flew was to find food.
- Jonathan was different, from other seagulls. Based on your understanding of paragraph 2, list what Jonathan wanted to know. (1)
- What was the mother's concern about Jonathan? (1)
- Complete the given sentence with an appropriate inference with respect to the following: (1)
Father reminds Jonathan that he 'can't eat a glide' in order to ______. - It, wasn't long before Jonathan Gull was off by himself again, far out at sea. Which trait of Jonathan does this statement reveal? (1)
- practical bird
- persistent learner
- lonely and sad
- carefree and irresponsible
- Was it fair to fly like a falcon when he was just a seagull? Why does he say so? (1)
