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Question
It is rare to find someone with good technical and communication skills. You can get far ahead of your colleagues if you combine the two early in your career. People will judge, evaluate, promote or block you based on your communication skills. Since habits form by repeating both good and bad forms of communication, learn to observe great communicators and adopt their styles and traits — in written and verbal forms. The art of listening and learning from each and every interaction is another secret recipe. Develop the subconscious habit of listening to yourself as you speak and know when to pause.
Learning what not to say is probably more important than learning what to say. As your career develops, you will realize that the wise speak less. Speak when you have value to add, else refrain. Poorly constructed emails with grammatical errors are acceptable between friends, but they should be seriously avoided while communicating formally with your seniors. Avoid any communication in an emotional state when might say things you will regret later. One unnecessary word uttered at the wrong time or place can ruin a relationship, career or even your life. Such is the power of words. If such a thing happens, you should immediately apologise, else it may haunt you for life.
Another problem to overcome is speaking too fast. Since our minds are working faster than our speech, we are inclined to speak fast. This does not necessarily mean that the person hearing it will get it any faster. On the contrary, it is always the reverse. So slow down and think before you speak. “When I get ready to speak to people,” Abraham Lincoln said, “I spend two-thirds of the time thinking what they want to hear and one-thirds of the time thinking what they want to hear and one-third thinking what I want to say.” Adding humour and wit is also essential. But realize that not all jokes are funny and observe certain boundaries. Never say anything that could offend. Remember you are not a comedian who must offend as many people as you can to be witty.
2.1 Answer the following questions briefly:
(a) Why is it necessary to have good communication skills?
(b) How can communication skills be developed?
(c) What, according to the writer, should be avoided while communicating?
(d) Why should you be careful when you tend to be humorous?
2.2 Choose the most appropriate meanings of the given words from the options provided:
(a) evaluate (para 1)
(i) estimate
(ii) assume
(iii) punish
(iv) evolve
(b) trait (para 1)
(i) treaty
(ii) trail
(iii) quality
(iv) liberty
(c) utter (para 2)
(i) flatter
(ii) speak
(iii) rot
(iv) unique
(d) haunt (para 2)
(i) hunt
(ii) chant
(iii) trouble
(iv) avoid
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Solution
2.1
(a) It is necessary to have good communication skills because one’s career can be benefited from them. People also judge, evaluate, promote or block others on the basis of their communication skills.
(b) To improve communication skills, we must observe great communicators and adopt their styles and traits. Apart from this, we should also learn from social interactions, listen to ourselves as we speak and know when to pause while communicating.
(c) Grammatical errors while communicating formally should be avoided. Any kind of communication in an emotional state is also undesirable because there is a danger of saying things which one may regret later. The writer also warns against speaking too fast as it may confuse the listener.
(d) According to the writer, adding humour and wit to communication is essential. But one should be cautious of overstepping boundaries and offending people.
2.2
(a) – (i) estimate
(b) – (iii) quality
(c) – (ii) speak
(d) – (iii) trouble
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RELATED QUESTIONS
One of the greatest advances in modern technology has been the invention of computers. They are widely used in industries and in universities. Now there is hardly any sphere of human life where computers have not been pressed into service of man. We are heading fast towards the day when a computer will be as much part of man's daily life as a telephone or a calculator.
Computers are capable of doing extremely complicated work in all branches of learning. They can solve the most complex mathematical problems or put thousands of unrelated facts in order. These machines can be put to varied uses. For instance, they can provide information on the best way to prevent traffic jams. This whole process by which machines can be used to work for us has been called 'automation'. In the future 'automation' may enable human beings to enjoy more leisure than they do today. The coming of automation is bound to have important social consequences.
Some years ago an expert on automation, Sir Leon Bagrit, pointed out that it was a mistake to believe that these machines could 'think'. There is no possibility that human beings will be "controlled by machines". Though computers are capable of learning from their mistakes and improving on their performance, they need detailed instructions from human beings to operate. They can never, as it were, lead independent lives or "rule the world" by making decisions of their own.
Sir Leon said that in future, computers would be developed which would be small enough to carry in the pocket. Ordinary people would then be able to use them to obtain valuable information. Computers could be plugged into a national network and be used like radios. For instance, people going on holiday could be informed about weather conditions. Car drivers can be given alternative routes when there are traffic jams. It will also be possible to make tiny translating machines. This will enable people who do not share a common language to talk to each other without any difficulty or to read foreign publications.
a) What is the greatest advancement in modern technology?
b) What complicated works are computers capable of doing?
c) Write one use of computers.
d) Explain automation.
e) Why can't computers lead independent lives or rule the world?
f) How would computers as translating machines help people?
g) What was the prediction of Sir Leon about computers in the future?
h) How can computers help people going on holiday?
Read the following extract and answer the questions given below:
But even in a poverty-free world where every man and woman would earn enough to take care of themselves and their family, there would still be situations of temporary poverty due to a sudden catastrophe or misfortune, a bankruptcy or business downturn leading to failure, or some personal disease or disaster.
A poverty-free world might see a whole group of families, locations, or even regions devastated by some shared disasters, such as floods, tire, cyclones, riots, earthquakes or
other disasters. But such temporary problems could be taken care of by the market mechanism through insurance and other self-paying programmes, assisted of course by social-consciousness-driven enterprises.
There would always remain differences in lifestyle between people at the bottom of society and those at the top income levels. Yet that difference would be the difference between the middle-class and luxury class, just as on trains in Europe today you have only first-class and second-class carriages, whereas in the nineteenth century there were third- class and even fourth-class carriages - sometimes with no windows and just hay strewn on the floor.
Can we really create a poverty-free world? A world without third-class or fourth-class citizens, a world without a hungry, illiterate, barefoot under-class?
(1) What is the extract about?
(2) How will the poverty-free world take care of natural disasters?
(3) According to the writer, what would, 'the world without poverty' be like?
(4) What can we do to help the poor in our society?
(5) Rewrite the following sentences in the ways instructed:
(i) Temporary problems could be taken care of by market mechanisms.
(Rewrite the sentence beginning with 'Market mechanism ........ ')
(ii) In the nineteenth century, there were third-class carriages.
(Form a Wh-question to get the underlined part as an answer.)
(iii) There would still be situations of temporary poverty.
(Rewrite it using 'can'.)
( 6) What do the following words in the extract mean -
(i) devastated
(ii) hay
Read the following extract and answer the questions given below :
One day, I saw the tree was being cut. I rushed to the site and begged the tree cutters to spare the trunk as it wast the home of many a parrot. But I was laughed at and the tree fell with a great thud. I ran to the top end to see two just hatched chicks thrown out of their nest and smashed to death. I looked into all the nests and saw smashed eggs in two of them and one little chick in the other one. Fortunately, the little one survived the fall. I brought it home. The chick can be identified as a parrot only by the shape and colour of its beak. No feathers had come out. 1 carefully fed it with milk and within two weeks it began to eat bananas; and two months later, it started to fly and I let him fly away. But he would not fly long. He used to liner on the coconut trees in our compound and when I reached home from school, he would fly down and land on my head!
I would show him my finger and he would jump on to it from my head and drink the milk I offered him in a little plate. By putting the sharp end of the upper beak stationaty in the plate, he would drink the milk by moving his tongue and lower beak to and fro. Then he would fly on to my shoulder and eat paddy from mypahn.
(1) What is the extract about? (1)
(2) Describe how did the boy save the life of a chick ? (2)
(3) What was the parrot's daily routine at the author's home? (2)
(4) Do you think, we have deprived the birds of their natural habitats? What are its effects? (2)
(5) Rewrite the following sentences in the ways instructed :
(i) I rushed to the site. (Rewrite the sentence using 'used to'.) (1)
(ii) The tree was being cut. (Rewrite it beginning with 'They .... .' (1)
(iii) I looked into all the nests and saw smashed eggs in two of them. (Rewrite the sentence using the word 'when'. (1)
(6) Find out the words from the extract which mean -
(i) neatly (1/2)
(ii) stay for longer (1/2)
Read the following extract and answer the questions given below:
There are some glimmers of hope. I met up young Navdeep. Ahuja who along with another colleague began the innocuously named Graduates Welfare Association, Fazilka. They are bringing about change with the mandate of citizens' participation in governance and are facilitating the creation of physical and social infrastructure across 22 cities in Punjab. They have put in place a network of cycle rickshaws called Eco-cabs which can be booked through a mobile phone. They are also developing car tree zones, food and culture streets in these cities. All this is being done very efficiently and at a low cost. We need many such organizations. However, my idea of a city in 2020 is not a utopian dream. It is achievable. It has streets where people walk on wide footpaths shaded by leafy trees. Streets are usually one-third of a city's area and its most democratic segment. Public space dedicated to pedestrians reduces inequality and should be accorded priority when developing cities. Adjoining the streets should be cycle lanes where bicycles and, rickshaws can sail past smoothly. It'll have a great public transport system with buses, metro and taxis. Parking will be difficult and expensive so people will use public transport rather than cars. There will be parks and gardens and the air will be clean, as pollution levels will have dropped dramatically. And then cities will become areas of graceful living and a charmed way of life.
(1) What is the extract about?
(2) What will happen when parking becomes difficult and expensive?
(3) How has Graduates Welfare Association brought about changes in some cities?
(4) What efforts will you take to make your city a livable place?
(5) Rewrite the following sentences in the ways instructed :
(i) We need many such organizations.
(Frame a ' Wh-question' to get the underlined part as an answer.)
(ii) It reduces inequality.
(Rewrite it using the Present Perfect Tense.)
(iii) The air will be clean, as pollution levels will. have dropped dramatically.
(Rewrite it using 'unless')
(6) Find out the words from the extract which mean:
(i) co-worker
(ii) small signs
Read the following extract and answer the questions given
below:
So what is a city? It's a dense amalgamation of buildings and people. A city must provide equity and also be sustainable. As an architect who has been closely connected with Delhi and its planning, my wish list is more about the direction we need to take
so that future generations don't end up living in chaotic dysfunctional cities.
The first requirement for a city is a pragmatic plan. Many of our cities such as Delhi and Bhubaneshwar and even Port Blair in the Andamans have reasonably good master plans. Many also have City Development Plans which have been made an essential
requirement to draw funds from the government's Urban Renewal Programme (JNNURM). But they should be updated frequently based on the changing needs of its people.
And let's not forget its citizens-they need to be more proactively involved when evolving master plans. But often, there's a lack of planning and inadequate implementation systems. This applies to all essential components of city-streets, public transport system, traffic management, affordable housing, cars and parking, drainage, water supply, sewerage, and garbage. Any deficiency in these will lead to poor quality cities which won't be able to handle the pressure of increased population and changing needs.
The second requirement of a good city is good social infrastructure such as parks and places for leisure such as river and sea fronts. It needs to preserve and protect its heritage.
(1) What does a city require to emerge as a good city?
(2) What is the second requirement of a good city?
(3) What are the basic requirements to draw funds from the government's-Urban Renewal programme (JNNURM)?
(4) What suggestions will you give to make your city ideal?
(5) Rewrite the following sentences in the ways instructed:
(i) It's a dense amalgamation of buildings and people.
(Rewrite it using 'as well as'.)
(ii) A city must provide equity and also be sustainable.
(Rewrite it using another modal auxiliary showing "advice".)
(iii) The first requirement for a city is a pragmatic plan.
(Frame a 'Wh' ·question to get the underlined part as an answer.)
(6) Match the words in column 'A' with their meaning in 'B':
| Column A | Column B |
| 1 pragmatic | 1 blend |
| 2 amalgamation | 2 fantastic |
| 3 realistic | |
| 4 ancient |
Read the passage given below.
|
5 |
Technology is making advancements at a rapid rate but at the cost of a valued tradition - the crafts industry. The traditional crafts industry is losing a lot of its trained and skilled craftsmen. With that, the art of embellishing brass and copper utensils with fine engravings is also disappearing. The government has identified around 35 crafts as a languishing craft. |
|
10 |
The speciality of handcrafted items is their design, an association with long traditions belonging to a specific region. The word ‘handcrafted’ does not imply the involvement of dexterous human fingers or an agile mind with a moving spirit anymore. Lessening drudgery, increasing production and promoting efficiency have taken precedence. The labour-saving devices are taking the place of handcrafted tools and this has jeopardized the skills of these artisans. |
|
15 |
Mechanisation has made its way into everything - cutting, polishing, edging, designing etc. Ideally, the use of machinery should be negligible and the handicrafts should be made purely by hand with a distinguishable artistic appeal. However, with the exception of small-scale industries, the export units are mostly operated by machines. The heavily computerised designs contribute to faster production at lower costs. |
|
20 |
Although mechanization of crafts poses a challenge to safeguarding traditional crafts, the artisans are lured with incentives in order to impart handicrafts training. Some makers do see machines as a time-saving blessing since they are now able to accomplish difficult and demanding tasks with relative ease. These machines might give a better 25finesse to these products but they don’t stand out as handcrafted. The quantity has overtaken quality in this industry. |
|
30 |
A need to highlight the importance of the handmade aspect is required by both the government and private sectors, in order to amplify awareness and also support the culture of making handicrafts. A few artisans are still trying their best to rejuvenate and revive their culture and heritage but it’s an uphill task competing with the machine-made goods. A multitude of artisans have changed their professions and are encouraging their progeny to follow suit. There are others who have stayed their ground but are clearly inclined towards buying machines. |
|
35 |
Nearly two decades ago, there were around 65 lakh artisans in the country. Three years ago, when the government started the process of granting a unique number to the artisans based on the Aadhaar card, 25 lakhs were identified. Loss of traditional crafts is clearly a worrying issue, but it stands to reason that forcing any artisan to follow old ways when concerns of livelihood overrule other considerations, is unfair. |
Based on your understanding of the passage, answer the questions given below.
- What does the writer mean by calling handicrafts a ‘valued tradition’?
- Rewrite the following sentence by replacing the underlined phrase with a word that means the same from lines 5-15.
If it continues, the workcation (work + vacation) trend will be a powerful boost to domestic tourism operators failing to make progress in the economic slump caused due to the pandemic. - State any two reasons why artisans are choosing to work via machines rather than handcrafted tools.
- Why do the artisans need to be ‘lured with incentives’ to impart handicrafts training?
- List one likely impact of the support of government and private sectors towards the culture of making handicrafts.
- How does the writer justify an artist’s act of abandoning her/his traditional craft for a more lucrative option?
Read the following passage and do the activities.
|
November 4, 1851. Dear Brother John Honston, When I came to Charleston day before yesterday, I learned that you were anxious to sell the land where you live, and move to Missouri. I have been thinking of this ever since, and cannot but say such an idea is quite foolish. What can you do in Missouri better than here? Is the land any richer? Can you, there, any more than here, raise com and wheat without work? Will anybody there, any more than here, do your work for you? If you intend to go to work, there is no better place than right where you are; if you do not intend to work, you cannot get along anywhere. Crawling about from place to place can do you no good. You have raised no crop this year. What you really want is to sell the land, get the money and spend it. Part with the land you have and my life upon it-never after will you own a spot big enough to bury you. Half of what you will get for the land, you will spend in moving to Missouri, and the other hall you will eat, drink, wear out and no foot of land will be brought. Now I feel it my duty to have no hand in such a piece of foolery. Now do not misunderstand this letter. I do not write it in any unkindness. I write it in order, if possible, to get you to face the truth which truth is, you are poor and needy because you have idled away your time. Your thousand excuses for not getting along better are all nonsense. They deceive nobody but yourself. To go to work is the only cure for your case. Affectionately, |
A1. Answer the following whether True or False:
- Writer came to Charleston
- Writer is Abraham Lincoln
- Letter is for sister Honston
- No crop was raised
A2. How, according to Lincoln, would his brother spend the money coming from selling the land?
A3.
- Find out two words with prefix from the passage.
- Write two different words on your own by using the same prefix.
A4. Do as directed:
- Rewrite the sentence using 'Not only .......... but also'.
She forgot to wish me on my birthday and did not even apologize. - Change the voice:
The workers built the dome.
A5. Lincoln wishes to have no hand in selling the land Justify.
Read the following passage and answer the questions that follow:
|
Based on your understanding of the passage, answer the questions given below:
- When was King Tutankhamen burled? (1)
- 1717
- 1886
- 3300 years ago
- 1848
- Why did Egyptians hold gold in great esteem? (1)
- because it is a good conductor of electricity.
- because of its religious significance.
- for lovely gold ornaments.
- because it is indestructible.
- According to the passage, which of the following statements is NOT true? (1)
- Gold is the best conductor of electricity.
- Apart from gold, copper and silver are good conductors of electricity.
- Gold can be easily beaten, hence it is easy to work with.
- Gold plays an important role in the modern electronics industry.
- Select the option that displays what the writer projects, with reference of the following: (1)
The wandering Israelites worshipped a golden calf ______.- importance of religion
- importance of the metal
- good conductor
- can replace money
- How were the black labourers exploited? (1)
- Complete the following with the phrase from paragraph 1: (1)
Opinion Reason King Tutankhamen was buried in
a solid gold coffin 3300 years ago. - Based on your reading of the text list 2 reasons why the writer says that,
Not only is gold beautiful but it is virtually indestructible. (1) - Who launched South Africa into the gold age? (1)
- Issac Newton
- George Harrison
- George Bernard Shaw
- A farmer
- Select the option that corresponds to the following: (1)
The ancient Egyptians and the modern electronic industry both hold gold in high esteem.- The hardworking student came first because of his diligent practice.
- Honesty is underrated whereas strategy is appreciated.
- The vibrant colours made the interiors look luminous.
- The steaming food was both appetizing and tasty.
- Supply one point to justify the following: (1)
The desire to hoard gold at home has been primarily an occupation of the working and peasant classes.
Read the passage given below:
|
- Infer one reason for the following based on information in paragraph 1. (1)
The 'blackout' phase is significant ______. - Choose the appropriate option to fill in the blank. (1)
From paragraph 1 & 2, we can infer that there will be ______.
1. no communication with the people.
2. blackout phase.
3. satellite will get no communication.
4. the moon will block the earth.
5. the communication break will be for 15 days.- 1, 2 & 3
- 1, 3 & 4
- 2, 3 & 5
- 3, 4 & 5
- The communication with the satellite will break for approximately ______ days. (1)
- 10
- 15
- 20
- 25
- Complete the following analogy correctly with a word/phrase from paragraph 2: (1)
aroma : cooking : : ______ : space research
(Clue - just like aroma is integral to cooking, similarly __ is/are integral to space research.) - According to ISRO official till 8th July, when Sun will block Mars, ______ signal/signals per day will be sent to the spacecraft. (1)
- no
- considerable
- indefinite
- only for few
- Select the correct option to complete the following sentence: (1)
The ISRO officials are ______ about their control over the spacecraft after the blackout phase.
- doubtful
- apprehensive
- confident
- jittery
- The spacecraft's life was extended by six months because of ______. (1)
- extra fuel
- incomplete work
- lack of communication amongst ISRO officials
- technical problems in its landing
- Read the following sentences: (1)
(A) The blackout was a sudden development.
(B) Because of this, the officials are very nervous about the success of the spacecraft.
- Both (A) & (B) are true.
- Both (A) & (B) are false.
- (A) is true and (B) is false.
- (A) is false and (B) is true.
- Substitute the word 'nonpareil' with one word similar in meaning in the following sentence from paragraph 5. (1)
India managed to get into the nonpareil club of Mars spacecraft in orbit. - The word 'instinct' in the passage means the same as: (1)
- lack
- impulse
- inability
- incapacity
