Advertisements
Advertisements
प्रश्न
It is rare to find someone with good technical and communication skills. You can get far ahead of your colleagues if you combine the two early in your career. People will judge, evaluate, promote or block you based on your communication skills. Since habits form by repeating both good and bad forms of communication, learn to observe great communicators and adopt their styles and traits — in written and verbal forms. The art of listening and learning from each and every interaction is another secret recipe. Develop the subconscious habit of listening to yourself as you speak and know when to pause.
Learning what not to say is probably more important than learning what to say. As your career develops, you will realize that the wise speak less. Speak when you have value to add, else refrain. Poorly constructed emails with grammatical errors are acceptable between friends, but they should be seriously avoided while communicating formally with your seniors. Avoid any communication in an emotional state when might say things you will regret later. One unnecessary word uttered at the wrong time or place can ruin a relationship, career or even your life. Such is the power of words. If such a thing happens, you should immediately apologise, else it may haunt you for life.
Another problem to overcome is speaking too fast. Since our minds are working faster than our speech, we are inclined to speak fast. This does not necessarily mean that the person hearing it will get it any faster. On the contrary, it is always the reverse. So slow down and think before you speak. “When I get ready to speak to people,” Abraham Lincoln said, “I spend two-thirds of the time thinking what they want to hear and one-thirds of the time thinking what they want to hear and one-third thinking what I want to say.” Adding humour and wit is also essential. But realize that not all jokes are funny and observe certain boundaries. Never say anything that could offend. Remember you are not a comedian who must offend as many people as you can to be witty.
2.1 Answer the following questions briefly:
(a) Why is it necessary to have good communication skills?
(b) How can communication skills be developed?
(c) What, according to the writer, should be avoided while communicating?
(d) Why should you be careful when you tend to be humorous?
2.2 Choose the most appropriate meanings of the given words from the options provided:
(a) evaluate (para 1)
(i) estimate
(ii) assume
(iii) punish
(iv) evolve
(b) trait (para 1)
(i) treaty
(ii) trail
(iii) quality
(iv) liberty
(c) utter (para 2)
(i) flatter
(ii) speak
(iii) rot
(iv) unique
(d) haunt (para 2)
(i) hunt
(ii) chant
(iii) trouble
(iv) avoid
Advertisements
उत्तर
2.1
(a) It is necessary to have good communication skills because one’s career can be benefited from them. People also judge, evaluate, promote or block others on the basis of their communication skills.
(b) To improve communication skills, we must observe great communicators and adopt their styles and traits. Apart from this, we should also learn from social interactions, listen to ourselves as we speak and know when to pause while communicating.
(c) Grammatical errors while communicating formally should be avoided. Any kind of communication in an emotional state is also undesirable because there is a danger of saying things which one may regret later. The writer also warns against speaking too fast as it may confuse the listener.
(d) According to the writer, adding humour and wit to communication is essential. But one should be cautious of overstepping boundaries and offending people.
2.2
(a) – (i) estimate
(b) – (iii) quality
(c) – (ii) speak
(d) – (iii) trouble
APPEARS IN
संबंधित प्रश्न
Read the passage given below :
It is surprising that sometimes we don't listen to what people say to us. We hear them, but we don't listen to them. I was curious to know how hearing is different from listening. I had thought both were synonyms, but gradually, I realised there is a big difference between the two words.
Hearing is a physical phenomenon. Whenever somebody speaks, the sound waves generated reach you, and you definitely hear whatever is said to you. However, even if you hear something, it doesn't always mean that you actually understand whatever is being said. Paying attention to whatever you hear means you are really listening. Consciously using your mind to understand whatever is being said is listening.
Diving deeper, I found that listening is not only hearing with attention, but is much more than that. Listening is hearing with full attention, and applying our mind. Most of the time, we listen to someone, but our minds are full of needles chatter and there doesn't seem to be enough space to accommodate what is being spoken.
We come with a lot of prejudices and preconceived notions about the speaker or the the subject on which he is talking. We pretend to listen to the speaker, but deep inside, we sit in judgement and are dying to pronounce right or wrong, true or false, yes or no. Sometimes, we even come prepared with a negative mindset of proving the speaker wrong. Even if the speaker says nothing harmful, we are ready pounce on him with our own version of things.
What we should ideally do is listen first with full awareness. Once, we have done that, we can decide whether we want to make a judgement or not. Once we do that, communication will be perfect and our interpersonal relationship will become so much better. Listening well doesn't mean one has to say the right thing at the right moment. In fact, sometimes if words are left unspoken, there is a feeling of tension and negativity. Therefore, it is better to speak out your mind, but do so with awareness after listening to the speaker with full concentration.
Let's look at this in another way. When you really listen, you imbibe not only what is being spoken, but you also understand what is not spoken as well. Most of the time we don't really listen even to people who really matter to us. That's how misunderstandings grow among families, husbands and wives, brothers and sisters.
(A) On the basis of your reading of the above passage make notes on it, using heading and sub-headings. Use recognizable abbreviations (wherever necessary − minimum four) and a format you consider suitable. Also supply an appropriate title to it.
(B) Write a summary of the passage in about 80 words.
Read the following extract and answer the questions given below:
But even in a poverty-free world where every man and woman would earn enough to take care of themselves and their family, there would still be situations of temporary poverty due to a sudden catastrophe or misfortune, a bankruptcy or business downturn leading to failure, or some personal disease or disaster.
A poverty-free world might see a whole group of families, locations, or even regions devastated by some shared disasters, such as floods, tire, cyclones, riots, earthquakes or
other disasters. But such temporary problems could be taken care of by the market mechanism through insurance and other self-paying programmes, assisted of course by social-consciousness-driven enterprises.
There would always remain differences in lifestyle between people at the bottom of society and those at the top income levels. Yet that difference would be the difference between the middle-class and luxury class, just as on trains in Europe today you have only first-class and second-class carriages, whereas in the nineteenth century there were third- class and even fourth-class carriages - sometimes with no windows and just hay strewn on the floor.
Can we really create a poverty-free world? A world without third-class or fourth-class citizens, a world without a hungry, illiterate, barefoot under-class?
(1) What is the extract about?
(2) How will the poverty-free world take care of natural disasters?
(3) According to the writer, what would, 'the world without poverty' be like?
(4) What can we do to help the poor in our society?
(5) Rewrite the following sentences in the ways instructed:
(i) Temporary problems could be taken care of by market mechanisms.
(Rewrite the sentence beginning with 'Market mechanism ........ ')
(ii) In the nineteenth century, there were third-class carriages.
(Form a Wh-question to get the underlined part as an answer.)
(iii) There would still be situations of temporary poverty.
(Rewrite it using 'can'.)
( 6) What do the following words in the extract mean -
(i) devastated
(ii) hay
Read the following passage and do the activities.
Galaxies are vast clusters of thousands of millions of stars, planets, gases and dust, which are held together by gravity. There are over one thousand million galaxies, and each is a very long way from its nearest neighbour.
Galaxies were formed during the Big Bang explosion about 15,000 million years ago. When this phenomenon occurred, everything that was in the universe flew out in different directions. Scientists believe that the galaxies were formed from lumps of matter that resulted. However, the process is nowhere near complete. The universe is still expanding, galaxies are still moving away from each other, new stars are still being created.
Galaxies are classified according to their shapes. There are three main types. The most common type of galaxy is The Spiral. This has several spiral arms radiating out from the center. Spiral galaxies have a large cluster of stars in their nucleus. The second type is the Barred spiral. In this type of galaxy, the spiral arms curve away from the opposite ends of a sort of bar going through the middle of the nucleus. These contain large amounts of gas and dust as well stars. The third type of galaxy is electrical. These consist almost entirely of stars and contain very little gas or dust. Some galaxies have irregular, uneven shapes and cannot be classified.
(A1) State whether the following statements are true or false. 02
(1) The most common type of galaxy is the barred spiral.
(2) Galaxies are clusters, held by gravity.
(3) Scientists do not believe in the Big Bang explosion.
(4) Galaxies are moving from each other.
(A2) Complete the web chart. 02
(A3)
(a) Find out similar words from the passage. 01
(i) mass (ii) happenings
(b) Give the verb form of the given words. 01
(i) classified (ii) directions
(A4) Identify and name the clause. 02
Scientists believe that the galaxies were formed from the lumps of matter.
(A5) Can there be life in another galaxy? Give reasons for your answer. 02
(B) Read the passage given in Q. 4 (A) and write the summary of it. Suggest a suitable title to your summary. (05)
Read the extract and do the activities that follow:
My mother was still managing Green's, even though its days were numbered. The day after my return I joined her in the small office, where she sat behind her over-large desk, telephone on her right and the latest paperback western before her, ready to be taken up when noting much was happening – which was fairly often. My mother enjoyed reading westerns-particularly Luke Short, Max Brand, and Clarence E Mulfordmuch in the same way that I enjoyed detective fiction. Both genres were freely available in cheap collins ‘White Circle’, edition published during and just after the War.
We discussed the affair of the skeleton in the cupboard, but as there was no longer any mystery about it, there was nothing for me to investigate. However, armed with the key to the store room, I went down to the basement on my own and made a thorough search of all the old furniture, on the offchance that another skeleton moght tumble out of a cupboard or be found jammed into a drawer or trunk. I did find some old tennis rackets, back numbers of Punch, a cracked china chamber-pot, some old postcards of Darjeeling and Simla, and a framed photograph of King Edward the Seventh. I took the copies of ‘Punch’ to my room and read the reviews of all the plays that had been running in London between 1926 and 1930, thus becoming an authority on the theatre in England of that period.
A1. True/False
State whether the following statements are true or false:
(i) The narrator found one skeleton jammed into a drawer
(ii) The narrator did not like to read detective fiction
(iii) The narrator's mother was managing the Green's hotel
(iv) The narrator wanted to be an authority on the English theatre of that period
A2. Write a gist :
Write a gist of the above given extract in about 50 words.
Read the following extract and answer the questions given below :
I was 33 at the time, a doctor in the West End of London. I had been lucky)' in advancing through severed arduous Welsh mining assistantships to my own practice- acquired on the installment plan from a dear old family physician who, at our first interview, gazed at my cracked boots and frayed cuffs and trusted me.
I think I wasn't a bad doctor. My patients seemed to like me not only 1he nice old ladies with nothing wrong with them, who lived near the Park and paid handsomely for my cheerful bedside manner but the cabbies, porters, and deadbeats in the mews and back streets of Bayswater, who paid nothing and often had a great deal wrong with them. Yet there was something- though I treated everything that came my way, read all Ille medical journals, attended scientific meetings, and even found time to take complex postgraduate diplomas - I wasn't quite sure of myself. I didn't stick at anything for long. I had successive ideas of specializing in dermatology, in aural surgery, in pediatrics, but discarded them all. While I worked all day and half of most nights, I really lacked perseverance, stability. One day I developed indigestion. After resisting my wife's entreaties for several weeks, I went casually to consult a friendly colleague. I expected a bottle of bismuth and an invitation to a bridge. I received instead of the shock of my life: a sentence to six months' complete rest in the country on a milk diet. I had a gastric ulcer.
(I) What does the doctor tell us about his profession?
(2) What sort of patients did the doctor handle?
(3) What shock of life did the doctor receive when he visited his doctor colleague?
(4) What qualities of the doctor appeal you the most?
(5) Rewrite the following sentences in the ways instructed:
(i) I read all the medical journals.
(Rewrite it using the past perfect continuous tense.)
(ii) I treated everything that came n1y way.
(Rewrite the sentence beginning with "Everything ... ")
(iii) I received the shock of my life.
(Make it a Rhetorical question.)
(6) Find out the words from the extract which mean :
(i) involving a lot of effort and energy.
(ii) serious requests
Read the following passage and do the activities.
A1. Complete the following sentences.
- Vegetarianism has not spread as desired because ______.
- Vegetarians are of various types ______.
|
Vegetarianism promotes a natural way of life. But despite its implicit message of universal love and nonviolence, it has not spread as it should have. This may be because it usually is an inward looking habit and is best cultivated in the mind. Leading a vegetarian way of life helps the animal kingdom to coexist with man. The animals supply milk, manure and energy. This has been central to Indian culture for thousands of years. A vegetarian lifestyle is natural, multifaceted and helps preservation in a healthy way. Food and health are closely related. Vegetarians are of various types. There are lacto-vegetarians who consume dairy products; Lacto-ovo-vegetarians include eggs in addition to dairy products. Vegans are pure vegetarians who do not consume any food derived from animals. The Western science of food considers food as something to sustain only the human body, whereas Indian science considers food as something which sustains not only the body, but also maintains the purity of heart, mind and soul. Thus, an item of food which is injurious to the mind is not considered to be fit for consumption, even if it is otherwise beneficial to the body or satisfies the taste. Indian food science does not give so much importance to protein or even to a balanced diet but it gives importance to food that increases the strength of the body and its vitality. Vegetarian foods provide an infinite variety of flavours whereas non-vegetarian foods have hardly any taste of their own. In fact, non-vegetarian foods have to be seasoned with ingredients from the vegetable kingdom to make them palatable. |
A2. What is the importance of eating vegetarian food?
A3.
- Pick out two adjectives from the given passage.
- Find words in the passage which mean the following:
- Indirect
- Tasty
A4. Convert the following sentence to negative without changing the meaning.
Leading a vegetarian way of life helps the animal kingdom to coexist with man.
A5. Why do you think vegetarianism is being promoted on a global level? Justify with your response.
Read the following passage and do the activities.
A1. Choose the correct option. (2)
- Thousands of birds were killed due to oil spills because ______.
- It suffocated them
- It was poisonous
- Birds couldn't enter the sea
- There was no fish to feed on
- The primary components of crude oil are ______.
- Methane and ethane
- Carbon and hydrogen
- Sulphur compounds
- Naphthalene
| During the Gulf War, a few years back, tens of thousands of sea birds were killed due to oil spills. Do you know what makes crude oil on ocean water so deadly? Crude oil is not used in the state it is produced at the off-shore wells. It is converted in refineries into a wide range of products such as gasoline, kerosene, diesel, fuel oils, and petrochemical feed-stocks. Before it is refined, the oil also contains potentially fatal components. Crude oil is made up of compounds of carbon and hydrogen called hydrocarbons. These hydrocarbons may be paraffin, the oil that is used as fuel in heaters and lamps or cycloparaffins (naphthenes) or aromatic compounds in varying proportions. While crudes found in the US are mostly paraffinic, these found along the Gulf Coast are naphthenic which contain sulphur compounds in varying amounts, a small amount of nitrogen and very little oxygen. Every variety of crude oil has nickel and vanadium in high concentration. Iron may be found in organic form due to the corrosion of pipes. Paraffins like methane and ethane are asphyxiants, substances that cause suffocation. The effects of cycloparaffins are more or less similar to those of paraffins but unsaturated paraffins are more noxious, than saturated ones. The sulphur present in crude oil may be toxic. The mechanism of toxic action seems to involve its breakdown to hydrogen sulphide. They will act principally on the .nervous system with death resulting mainly from respiratory paralysis. Sulphur in the form of aromatic thiophenes, benzothiophenes can damage the livers and kidneys of sea animals. Sulphur compounds like mercaptens can be very dangerous too. |
A2. Crude oil may be toxic and fatal. Justify. (2)
A3. Rewrite the sentences using one word from the passage for the underlined phrase/word. (2)
- Over consumption of alcohol may lead to death.
- The flowers displayed at the exhibition differ in properties.
A4. Identify and change the voice of the following sentence. (1)
Tens of thousands of sea birds were killed due to oil spills.
A5. With reference from the passage what can you do to control air pollution? (3)
Based on the careful reading of the passage given below, answer any four out of five questions that follow:
|
Climate change and global warming are the biggest threats of the present time and how the world manages to control pollution will define our future. Rising industrialization, urbanization, deforestation etc., are endangering the natural ecosystem. Since 1880, the earth’s temperature has been rising at a rate of 0.14° F (0.08° C) per decade and the rate of increase has doubled since 1981 at 0.32° F (0.18° C) per decade. The 10 warmest years on record have occurred since 2015, with 2020 recorded as the second-warmest year as per the National Oceanic and Atmospheric Administration (NOAA). With growing economies, global carbon measurements have been rapidly rising for the last 15 years. As per recent data, in January 2022, carbon dioxide (CO2) measurement stood at 418 parts per million, up around 11% from 378 parts per million recorded since 2007. |
(a) What is the key to defining our future?
- The means employed to control pollution.
- The means employed to control resources.
- The means employed to control state policies.
- The means employed to educate masses.
(b) Which of the following elements are not responsible for endangering natural ecosystem?
- Deforestation
- Inflation
- Industrialization
- Urbanization
(c) According to the passage, economy, and carbon emissions have been ______ to each other for last 15 years.
- Inversely proportionate
- Directly proportionate
- Not related
- Disproportionate
(d) Name the institution responsible for observing and recording earth’s temperature over the years.
- National Organic and Atmospheric Administration
- National Oceanic and Atmospheric Administration
- North Organic and Atmospheric Administration
- National Offshore and Atmospheric Administration
(e) Carbon dioxide measurement stood at ______ parts per million in 2007.
- 387
- 378
- 481
- 418
Read the following passage and answer the questions that follow:
| (1) | Hiking is a great source of pleasure to us besides being beneficial for health. Once we leave the crowded streets of a city and go out for a walking tour away from the mad world, we really feel free. The open air has a bracing effect on the mind. The congestion of the city, the uproar and tumult, the intolerable noise of traffic, the hectic daily routine, all these are forgotten and the mind is at ease. We then feel like running, leaping, singing and laughing. We travel merrily mile after mile in the company of friends and associates. |
| (2) | Hiking takes us in the midst of nature. The sight of waterfalls, flowers, streams, trees and bushes is pleasing. A connect is established between us and nature. Various sounds of nature, like the murmur of a brook or the song of a bird, acquire a new meaning and significance of us. |
| (3) | You enjoy the beauty of nature. Minute observations like a snake casting its slough, a mouse peeping out of its hole, a squirrel leaping about on the branches of a tree, a bird flying past as, all these are noticed and they arouse our interest. We have no business worries, no fear of the examination, no anxiety about the home. We have leisure to stand, to walk and talk. It is more thrilling and pleasurable to hike. in a mountainous region than in the plains. The excitement of climbing up to the top of a hill, the adventure of corning down a slope, the grandeur of sunset behind a mountain - All these sights. lend a rare charm and interest to our journey. |
| (4) | We walk along a zigzag motor road or cut across a mountain path in search of adventure. We may have bright sunny weather or might get caught in a shower of rain. We may look below us into the yawning chasm or up at the mountain peak. The feeling of unlimited freedom makes our hearts leap with joy. |
| (5) | Hiking is one of the healthiest sports. It ensure a complete escape from the urgent and busy activities of life and therefore gives solace to our brain. It regains its lost energy and is able to do twice as much work as before. |
| (6) | The fresh air, beautiful mountains, majestic trees, chirping sound of birds make one's mind and soul at peace with nature. |
Based on your understanding of the passage, answer the questions below:
- To go out for a walking tour is ______. (1)
- to stroll.
- to ramble.
- to hike.
- to saunter.
- Why does the writer say that the mind is at ease when you hike? (1)
- because hiking is an inexpensive activity.
- because it brings families together
- because of intolerable noise of traffic.
- because the depressing daily routine is forgotten.
- Complete the following with a phrase: (1)
The various sounds of nature acquire ______. - Infer one reason for the following based on information in paragraph 2. (1)
A contact is established between us and nature. - Complete the following analogy correctly with a word from paragraph 2. (1)
Aroma : cooking : fragrance : ______. - Given one reason why it is a pleasure to hike in the mountains than in the plains. (1)
- because observation is sharpened.
- because of the excitement of climbing up and adventure of coming down.
- because it is leisure to stand, to walk.
- because there are no worries.
- Hiking gives the brain, the rest it needs because ______. (1)
- it is a short time activity.
- it is one of the heathiest sports.
- it makes up sleep peacefully.
- it is an escape from our busy schedule.
- List any two example of minute observations you make while on a hike. (1)
- Supply one point to justify the following: (1)
Hiking gives us a feeling of unlimited joy. - Substitute the word 'leap with joy' with one word similar in meaning in the following sentence from the passage. (1)
The feeling of unlimited freedom makes our hearts leap with joy.
Read the extract and complete the activities given below:
|
This is what Camus meant when he said that "what gives value to travel is fear"-disruption, in other words, (or emancipation) from circumstance, and all the habits behind which we hide. And that is why many of us travel not in search of answers, but of better questions. I, like many people, tend to ask questions of the places I visit, and relish most the ones that ask the most searching questions back of me: "The ideal travel book," Christopher Isherwood once said, "should be perhaps a little like a crime story in which you're in search of something." And it's the best kind of something, I would add, if it's one that you can never quite find. I remember, in fact, after my first trips to Southeast Asia, more than a decade ago, how I would come back to my apartment in New York, and lie in my bed, kept up by something more than jet lag, playing back, in my memory, over and over, all that I had experienced, and paging wistfully through my photographs and reading and re-reading my. diaries, as if to extract some mystery from them. Anyone witnessing this strange scene would have drawn the right conclusion: I was in love. When we go abroad is that we are objects of scrutiny as much as the people we scrutinize, and we are being consumed by the cultures we consume, as much on the road as when we are at home. At the very least, we are objects of speculation (and even desire) who can seem as exotic to the people around us as they do to us. All, in that sense, believed in "being moved" as one of the points of taking trips, and "being transported" by private as well as public means; all saw that "ecstasy" ("ex-stasis") tells us that our highest moments come when we're not stationary, and that epiphany can follow movement as much as it precipitates it. |
A1. Read and rewrite the following sentences and state whether they are True or False: (2)
-
- A traveller may sink in love with his travel-memoirs.
- One gets inspected as he inspects the world around him.
- Quest for something may end in more mystery.
- Staying in comfort at home gives one more happiness than travelling.
A2. Match the persons given in column 'A' with opinions/ characteristics given in column 'B': (2)
| Column 'A' | Column 'B' |
|
(1) Narrator
|
a) ideal travel should be like a crime story. |
|
(2) Camus
|
b) in love with his memoirs. |
|
(3) Isherwood
|
c) more happy when on move. |
| (4) Traveller | d) fear gives value to travel. |
A3. Give reasons: (2)
"We are objects of scrutiny," because
- ______
- ______
A4. "Travelling is an interesting teacher." Write your views in 3-4 sentences. (2)
A5. Do as directed: (2)
- I like to ask questions of the places I visit. (Choose the correct tense form of the above sentence from the following options and rewrite.)
- Simple past tense
- Simple present tense
- Past perfect tense
- Present perfect tense
- I would come back to my apartment in New York. (Choose the correct option using 'used to' for the given sentence and rewrite.
- I use to come back to my apartment in New York.
- I have used to come back to my apartment in New York.
- I used to come back to my apartment in New York.
- I had used to come back to my apartment in New York.
A6. Find out the words from passage which mean: (2)
- reminiscence
- exhilaration
