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प्रश्न
It is rare to find someone with good technical and communication skills. You can get far ahead of your colleagues if you combine the two early in your career. People will judge, evaluate, promote or block you based on your communication skills. Since habits form by repeating both good and bad forms of communication, learn to observe great communicators and adopt their styles and traits — in written and verbal forms. The art of listening and learning from each and every interaction is another secret recipe. Develop the subconscious habit of listening to yourself as you speak and know when to pause.
Learning what not to say is probably more important than learning what to say. As your career develops, you will realize that the wise speak less. Speak when you have value to add, else refrain. Poorly constructed emails with grammatical errors are acceptable between friends, but they should be seriously avoided while communicating formally with your seniors. Avoid any communication in an emotional state when might say things you will regret later. One unnecessary word uttered at the wrong time or place can ruin a relationship, career or even your life. Such is the power of words. If such a thing happens, you should immediately apologise, else it may haunt you for life.
Another problem to overcome is speaking too fast. Since our minds are working faster than our speech, we are inclined to speak fast. This does not necessarily mean that the person hearing it will get it any faster. On the contrary, it is always the reverse. So slow down and think before you speak. “When I get ready to speak to people,” Abraham Lincoln said, “I spend two-thirds of the time thinking what they want to hear and one-thirds of the time thinking what they want to hear and one-third thinking what I want to say.” Adding humour and wit is also essential. But realize that not all jokes are funny and observe certain boundaries. Never say anything that could offend. Remember you are not a comedian who must offend as many people as you can to be witty.
2.1 Answer the following questions briefly:
(a) Why is it necessary to have good communication skills?
(b) How can communication skills be developed?
(c) What, according to the writer, should be avoided while communicating?
(d) Why should you be careful when you tend to be humorous?
2.2 Choose the most appropriate meanings of the given words from the options provided:
(a) evaluate (para 1)
(i) estimate
(ii) assume
(iii) punish
(iv) evolve
(b) trait (para 1)
(i) treaty
(ii) trail
(iii) quality
(iv) liberty
(c) utter (para 2)
(i) flatter
(ii) speak
(iii) rot
(iv) unique
(d) haunt (para 2)
(i) hunt
(ii) chant
(iii) trouble
(iv) avoid
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उत्तर
2.1
(a) It is necessary to have good communication skills because one’s career can be benefited from them. People also judge, evaluate, promote or block others on the basis of their communication skills.
(b) To improve communication skills, we must observe great communicators and adopt their styles and traits. Apart from this, we should also learn from social interactions, listen to ourselves as we speak and know when to pause while communicating.
(c) Grammatical errors while communicating formally should be avoided. Any kind of communication in an emotional state is also undesirable because there is a danger of saying things which one may regret later. The writer also warns against speaking too fast as it may confuse the listener.
(d) According to the writer, adding humour and wit to communication is essential. But one should be cautious of overstepping boundaries and offending people.
2.2
(a) – (i) estimate
(b) – (iii) quality
(c) – (ii) speak
(d) – (iii) trouble
APPEARS IN
संबंधित प्रश्न
Read the passage given below :
1. To ensure its perpetuity, the ground is well held by the panther both in space and in time. It enjoys a much wider distribution over the globe than its bigger cousins and procreates sufficiently profusely to ensure its continuity for all time to come.
(ii) in the branches of the trees
(iii) behind the tree trunks
(iv) at its heels
(ii) trains its cubs
(iii) watches the progress of the mother
(iv) is impulsive and impatient
Answer the following questions briefly :
(ii) came down / fell (para 7)
Read the passage given below :
It is surprising that sometimes we don't listen to what people say to us. We hear them, but we don't listen to them. I was curious to know how hearing is different from listening. I had thought both were synonyms, but gradually, I realised there is a big difference between the two words.
Hearing is a physical phenomenon. Whenever somebody speaks, the sound waves generated reach you, and you definitely hear whatever is said to you. However, even if you hear something, it doesn't always mean that you actually understand whatever is being said. Paying attention to whatever you hear means you are really listening. Consciously using your mind to understand whatever is being said is listening.
Diving deeper, I found that listening is not only hearing with attention, but is much more than that. Listening is hearing with full attention, and applying our mind. Most of the time, we listen to someone, but our minds are full of needles chatter and there doesn't seem to be enough space to accommodate what is being spoken.
We come with a lot of prejudices and preconceived notions about the speaker or the the subject on which he is talking. We pretend to listen to the speaker, but deep inside, we sit in judgement and are dying to pronounce right or wrong, true or false, yes or no. Sometimes, we even come prepared with a negative mindset of proving the speaker wrong. Even if the speaker says nothing harmful, we are ready pounce on him with our own version of things.
What we should ideally do is listen first with full awareness. Once, we have done that, we can decide whether we want to make a judgement or not. Once we do that, communication will be perfect and our interpersonal relationship will become so much better. Listening well doesn't mean one has to say the right thing at the right moment. In fact, sometimes if words are left unspoken, there is a feeling of tension and negativity. Therefore, it is better to speak out your mind, but do so with awareness after listening to the speaker with full concentration.
Let's look at this in another way. When you really listen, you imbibe not only what is being spoken, but you also understand what is not spoken as well. Most of the time we don't really listen even to people who really matter to us. That's how misunderstandings grow among families, husbands and wives, brothers and sisters.
(A) On the basis of your reading of the above passage make notes on it, using heading and sub-headings. Use recognizable abbreviations (wherever necessary − minimum four) and a format you consider suitable. Also supply an appropriate title to it.
(B) Write a summary of the passage in about 80 words.
Read the following extract and answer the questions given
below:
Today, at 29, \.1.ichael has discovered the power of another good idea that has helped him rise in just a few years from teen to tycoon.He has become the fourth largest manufacturerof personal computers in America and the youngest man ever to head Fortune 500 Corporation.
Growing up in Houston, Texas. Michael and his two brothers were imbued by their parents. Alexander and Lorraine - he anorthodontist, she a stockbroker- with the desire to learn and the drive to work hard. Even so, stories about the middle boy began to be told early.
Like the time a saleswoman came asking to speak to "Mr. Michael Dell" about his getting a high school equivalency diploma. Moments later. eight-year-old Michael was explaining that he thought it might be a good idea to get high school out of the way.
A few years later Michael had another good idea, to trade stamps by advertising in stamp magazines. With the $2000 he made, he bought his first personal computer. Then he took it apart to figure out how it worked.
In high school Michael had a job selling newspaper subscriptions. Newlyweds, he figured, were the best prospects, so he hired friends to copy rhe names and addresses of recent recipients of marriage licences. These he entered into his computer, then sent a personalized letter offering each couple a free two-week subscription.
This time Dell made $ 18,000 and bought an expensive BMW car. The car salesman was flabbergasted when the 17-ycar-oJd paid cash.
(I) What details does the writer give about Dell's family in the
extract? (1)
(2) How did Dell succeed in earning S2QOQ? (2)
(3) Why was the car salesman flabbergasted? (2)
(41 What do you think you can learn from Dell's story? (2)
{5) Rewrite the following sentences in the ways instmcted:
{i) "He has discovered the power of another good idea."
(Rewrite it beginning with 'The power of another good
idea ...... ... .'.) (1)
.(if) "If you think you have a good idea, try it. "
(Use 'Unless' .) (1)
(iii) '"This time Dell made $18,000 and bought an expensive
BMW car." (1)
(Make it a simple sentence.)
CM Find out the words from the extract which mean :
(i) filled with a quality. (1/2)
(ii) understand. (1/2)
Read the following extract and answer the questions given
below:
Another relative has no plans of joining this league though.
She is rather μnabashed about waking up past noon on a daily basis. To be fair, her husband is a media personality who typically arrives home from work past midnight. That does indeed give them sufficient justification to stay longer in slumber-land each morning. This practice does lead to certain oddities though. He goes for his 'morning' walk at 1 pm, heatwaves and appalled onlookers notwithstanding. They once returned from a night out only to meet the neighbour's son who was off on an early morning jog!
Early risers clearly have the edge in life. By the time most
of us wake up, they've been through their morning rituals, enjoyed their walk, had their tea and read the daily news. They're also likely to have made long-distance calls before dawn to those similarly inclined. Thus, by the time the sun warms up they're likely to have discussed all varieties of 'men, matters, and affairs' with a dozen people.
The upshot of these varying tendencies is that such extreme
contrasts often exist in the same household. Weeks pass before
the younger lot (typically late risers) and the older lot (normally early birds) come face to face. It's almost as if they live in different time zones and different countries.
Questions:
(1) What information does the extract give about the typical
routine of a media person?
(2) According to the writer, who are the early risers and the late risers?
(3) Why does the writer say that early risers clearly have the edge in life?
(4) Do you rise early or late? Why?
(5) Rewrite the following sentences in the ways instructed:
- They live in different time zones and different countries.
(Rewrite the sentence using 'not only- but also'.) - That gives them sufficient justification.
(Rewrite the sentence using the Present Perfect tense.) - She is rather unabashed about waking up past noon on a daily basis.
(Rewrite the sentence using 'infinitive' form of
the underlined word.)
(6) Find out from the extract the words which mean:
(i) frightened
(ii) sleep
Read the first activity, read the extract and then do all the activities:
A1. Correct the following statements with the help of the facts from the extract :
(1) Everybody in every part of the globe would have access to administration and social care services because he or she would not be able to afford them.
(2) We would avoid boom and bust cycles and be able to surmount natural disaster with great ease.
|
To me, a world without poverty means that every person would have the ability to take care of his or her own basic life needs. In such a world, nobody would die of hunger or suffer from malnutrition. This is a goal world leaders have been calling for decades, but have never set out any way of achieving it. Today 40,000 children die each day around the world from hunger-related diseases. In a poverty-free world, no children would die of such causes. Everybody in every part of the globe would have access to education and health-care services because he or she would be able to afford them. Unlike today, the state would not be required to provide free or subsidized health-care or schooling. All state organizations created to provide free or subsidized services for the poor would no longer be required and welfare agencies, or the national welfare department. No free schools, no free hospital care, no begging in the streets. State-run safety-net programmers would have no rationale for existence because no one would live on charity anymore. State-run social security programmers, income-support programmes would be unnecessary. Social structures in a poverty-free world would, of course, be quite different from those that exist in a poverty-ridden world. But nobody would be at the mercy of anyone else, and that is what would make all the difference between a world without poverty and one riddled with it. Finally, a poverty-free world would be economically much Stronger and far more stable than the world today. one-fifth of the world's inhabitants who today live a life of extreme poverty would become income earners and income spenders. They would generate extra demand in the market to make the world economy grow. They would bring their creativity and innovations into the market-place to increase the world's productive capacity. Since nobody would ever become poor, except on a temporary and limited basis, the economy would probably not go through extreme swings. We would avoid boom-and-bust cycles and be able to surmount man-made disasters with greater ease. |
A2.
Complete the following statement :
The situation in the world without poverty would be different, because -
(1) the state need not ___________
(2) nobody __________
A3. Find out :
Find and write in the blank boxes :
One-fifth of the world's inhabitants today live a life of extreme poverty. How would they economically Stand in a poverty-free world?
| They would be income earners and income spenders |
A4. Vocabulary :
Find out the words from the extract that mean the following :
(1) calamity (2) overcome
(3) bringing new ideas (4) financially
A5. Personal Response :
Suggest at least four solutions to overcome the problems of increasing poverty.
A6. Grammar :
Rewrite the following sentences in the ways instructed :
(1) Nobody would die of hunger or suffer from malnutrition.
(Remove the negative and rewrite.)
(2) Everybody in every part of the globe would have accessed education and health-care services.
(Rewrite the above sentences beginning with 'Education'.)
Read the following extract and answer the questions given
below:
So what is a city? It's a dense amalgamation of buildings and people. A city must provide equity and also be sustainable. As an architect who has been closely connected with Delhi and its planning, my wish list is more about the direction we need to take
so that future generations don't end up living in chaotic dysfunctional cities.
The first requirement for a city is a pragmatic plan. Many of our cities such as Delhi and Bhubaneshwar and even Port Blair in the Andamans have reasonably good master plans. Many also have City Development Plans which have been made an essential
requirement to draw funds from the government's Urban Renewal Programme (JNNURM). But they should be updated frequently based on the changing needs of its people.
And let's not forget its citizens-they need to be more proactively involved when evolving master plans. But often, there's a lack of planning and inadequate implementation systems. This applies to all essential components of city-streets, public transport system, traffic management, affordable housing, cars and parking, drainage, water supply, sewerage, and garbage. Any deficiency in these will lead to poor quality cities which won't be able to handle the pressure of increased population and changing needs.
The second requirement of a good city is good social infrastructure such as parks and places for leisure such as river and sea fronts. It needs to preserve and protect its heritage.
(1) What does a city require to emerge as a good city?
(2) What is the second requirement of a good city?
(3) What are the basic requirements to draw funds from the government's-Urban Renewal programme (JNNURM)?
(4) What suggestions will you give to make your city ideal?
(5) Rewrite the following sentences in the ways instructed:
(i) It's a dense amalgamation of buildings and people.
(Rewrite it using 'as well as'.)
(ii) A city must provide equity and also be sustainable.
(Rewrite it using another modal auxiliary showing "advice".)
(iii) The first requirement for a city is a pragmatic plan.
(Frame a 'Wh' ·question to get the underlined part as an answer.)
(6) Match the words in column 'A' with their meaning in 'B':
| Column A | Column B |
| 1 pragmatic | 1 blend |
| 2 amalgamation | 2 fantastic |
| 3 realistic | |
| 4 ancient |
Read the passage carefully:
|
2.1 On the basis of your understanding of the above passage, answer the following questions in 30-40 words each:
- Write one advantage and one disadvantage of allowing every family member to be part of the decision-making process.
- In today’s world, what are parents asking their kids?
- Which two pieces of advice does the writer give to the parents?
- The passage supports the parents. How far do you agree with the author’s views? Support your view with a reason.
2.2 On the basis of your reading of the above passage, answer the following:
- The synonym of ‘hurt’ as given in paragraph 2 is ______.
- The word, which means the same as a style or method of cooking in paragraph 4, is:
- cuisine
- gourmet
- gastric
- science
- The antonym of ‘agreeable’ as given in paragraph 5 is ______.
- The antonym of ‘simple’ as given in paragraph 6 is:
- difficult
- complicated
- easy
- tricky
Read the passage given below.
| 1 | It is generally accepted that leadership development should be a part of the education system's responsibility for preparing individuals to participate in a democratic and progressive society. Many schools, colleges and universities, across nations, provide their students with leadership courses, curricular programs and co-curricular programs that are designed to develop students’ formal knowledge about leadership as well as opportunities and experiences to develop students as leaders and actually practise leadership. Yet, only a handful of studies have sought to understand leader development from the students’ point of view, with students describing their own experiences and what they learned from them in their own words. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2 |
A 2014 descriptive study sought to understand student leadership with research through key events via the following research questions:
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| 3 | This study described the rich array of leadership lessons that students are learning through their experiences. It revealed that student leaders are learning foundational leadership skills and competencies that have positively impacted how to accomplish work, how to work with others and how to be both supported by and support others. |
Based on your understanding of the passage, answer the questions given below.
(i) Does the following statement agree with the information given in paragraph 1? (1)
The researcher believes that educational institutions have ideal resources to study impact of leadership skills on young adults.
Select from the following:
- True - if the statement agrees with the information
- False - if the statement contradicts the information
- Not Given - if there is no information on this
(ii) Do you think the researchers of the study aimed to change the students’ outlook towards the development of leadership skills, directly or indirectly? Support your answer with reference to the text. (1)
(iii) Select the option that displays the most likely reason for including Research Question 3 in the 2014 study. (1)
In order to find out if...
- learning opportunities shape students’ overall personality.
- leadership lessons are the result of the designed learning opportunities.
- all learning opportunities cater to a specific lesson.
- certain lessons are common in more than one learning opportunity.
(iv) Complete the sentence based on the following statement. (1)
More than 50% of the identified student respondents were keen to participate in the 2014 study.
We can say this because ______.
(v) Select the option that displays the key event designed with “Balancing Roles” (Table 1) as the objective. (1)
- Students will be able to debate the issue at hand, with different teams.
- Students will be able to manage the responsibilities of a mentor, planner researcher and presenter.
- Students will be able to surmount minor problems and focus on the final goal.
- Students will be able to explain concepts and clarify them for peers.
(vi) Complete the given sentence by selecting the most appropriate option. (1)
The 2014 study attempts to understand student leadership by focussing on ______
- experiences that shaped students’ overall personality.
- lessons gained by students as they grew up.
- relationship of key events with particular lessons.
- students in leadership roles.
(vii) The lessons for ‘Individual competencies’ had a range of responses. (1)
Give one reason why having the least number of responses for ‘Decision Making’, is a matter that needs attention.
(viii) Complete the given sentence by selecting the most appropriate option. (1)
The concluding sentence of the text makes a clear case for ______ by listing it as a core competency for student leadership.
- collaboration
- flexibility
- hard work
- observation
(ix) Complete the sentence appropriately with one/two words. (1)
In the context of “Working with Others” in Table 1, the lesson of ‘Conflict’ refers to ______.
(x) Based on the reading of the text, state a point to challenge the given statement. (1)
When theoretical knowledge about leadership suffices, it is a waste of funds by educational organisations, to organise leadership camps and programmes.
Read the passage given below:
|
- Infer one reason for the following based on information in paragraph 1. (1)
The 'blackout' phase is significant ______. - Choose the appropriate option to fill in the blank. (1)
From paragraph 1 & 2, we can infer that there will be ______.
1. no communication with the people.
2. blackout phase.
3. satellite will get no communication.
4. the moon will block the earth.
5. the communication break will be for 15 days.- 1, 2 & 3
- 1, 3 & 4
- 2, 3 & 5
- 3, 4 & 5
- The communication with the satellite will break for approximately ______ days. (1)
- 10
- 15
- 20
- 25
- Complete the following analogy correctly with a word/phrase from paragraph 2: (1)
aroma : cooking : : ______ : space research
(Clue - just like aroma is integral to cooking, similarly __ is/are integral to space research.) - According to ISRO official till 8th July, when Sun will block Mars, ______ signal/signals per day will be sent to the spacecraft. (1)
- no
- considerable
- indefinite
- only for few
- Select the correct option to complete the following sentence: (1)
The ISRO officials are ______ about their control over the spacecraft after the blackout phase.
- doubtful
- apprehensive
- confident
- jittery
- The spacecraft's life was extended by six months because of ______. (1)
- extra fuel
- incomplete work
- lack of communication amongst ISRO officials
- technical problems in its landing
- Read the following sentences: (1)
(A) The blackout was a sudden development.
(B) Because of this, the officials are very nervous about the success of the spacecraft.
- Both (A) & (B) are true.
- Both (A) & (B) are false.
- (A) is true and (B) is false.
- (A) is false and (B) is true.
- Substitute the word 'nonpareil' with one word similar in meaning in the following sentence from paragraph 5. (1)
India managed to get into the nonpareil club of Mars spacecraft in orbit. - The word scarcity in the passage means the opposite of: (1)
- excess
- plenty
- inadequacy
- surplus
Read the following passage and do the activities:
A1. Complete the following sentences from the passage: (2)
- Kalam earned a degree in ______ engineering.
- DRDO stands for ______.
- Kalam was ______ of the SLV-III, the first satellite launch vehicle.
- Kalam served as lecturer at ______.
|
A.P.J. Abdul Kalam, in full Avul Pakir Jainulabdeen Abdul Kalam, (born October 15, 1931, Rameshwaram, India - died July 27, 2015, Shillong), Indian scientist who played a leading role in the development of India's missile and nuclear weapons programmes. He was President of India from 2002 to 2007. Kalam earned a degree in aeronautical engineering from the Madras Institute of Technology and in 1958 joined the Defence Research and Development Organisation (DRDO). In 1969, he moved to the Indian Space Research Organisation, where he was project director of the SLV-III, the first satellite launch vehicle that was both designed and produced in India. Rejoining DRDO in 1982, Kalam planned the programme that produced a number of successful missiles, which helped earn him the nickname “Missile Man”. Among those successes was Agni, India's first intermediate-range ballistic missile, which incorporated aspects of the SLVIII and was launched in 1989. Kalam remained committed using science and technology to transform India into a developed country and served as lecturer at several universities. Kalam wrote several books, including an autobiography, Wings of Fire (1999). He received the Padma Bhushan (1981), Padma Vibhushan (1990), Indira Gandhi award for National Integration (1997) and the India's highest civilian award Bharat Ratna (1997). |
A2. Complete the web diagram: (2)
A3. Fill in the blanks by using the suitable phrases/words from the bracket: (2)
[moved to, served as, launched, autobiography]
- Mr. Gunaji has ______ a Principal in this college.
- “The Story of My Experiments with Truth” is the ______ of Mahatma Gandhi.
- My teacher ______ to England for further studies.
- ISRO successfully ______ Chandrayaan-3 mission.
A4. Do as directed: (2)
- Kalam wrote several books. (Frame a Wh-type question to get the underlined part as answer)
- Kalam earned a degree in aeronautical engineering. (Begin the sentence with “A degree in…….)
A5. Who is your role model? Write few lines about him/her. (2)
