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प्रश्न
It is rare to find someone with good technical and communication skills. You can get far ahead of your colleagues if you combine the two early in your career. People will judge, evaluate, promote or block you based on your communication skills. Since habits form by repeating both good and bad forms of communication, learn to observe great communicators and adopt their styles and traits — in written and verbal forms. The art of listening and learning from each and every interaction is another secret recipe. Develop the subconscious habit of listening to yourself as you speak and know when to pause.
Learning what not to say is probably more important than learning what to say. As your career develops, you will realize that the wise speak less. Speak when you have value to add, else refrain. Poorly constructed emails with grammatical errors are acceptable between friends, but they should be seriously avoided while communicating formally with your seniors. Avoid any communication in an emotional state when might say things you will regret later. One unnecessary word uttered at the wrong time or place can ruin a relationship, career or even your life. Such is the power of words. If such a thing happens, you should immediately apologise, else it may haunt you for life.
Another problem to overcome is speaking too fast. Since our minds are working faster than our speech, we are inclined to speak fast. This does not necessarily mean that the person hearing it will get it any faster. On the contrary, it is always the reverse. So slow down and think before you speak. “When I get ready to speak to people,” Abraham Lincoln said, “I spend two-thirds of the time thinking what they want to hear and one-thirds of the time thinking what they want to hear and one-third thinking what I want to say.” Adding humour and wit is also essential. But realize that not all jokes are funny and observe certain boundaries. Never say anything that could offend. Remember you are not a comedian who must offend as many people as you can to be witty.
2.1 Answer the following questions briefly:
(a) Why is it necessary to have good communication skills?
(b) How can communication skills be developed?
(c) What, according to the writer, should be avoided while communicating?
(d) Why should you be careful when you tend to be humorous?
2.2 Choose the most appropriate meanings of the given words from the options provided:
(a) evaluate (para 1)
(i) estimate
(ii) assume
(iii) punish
(iv) evolve
(b) trait (para 1)
(i) treaty
(ii) trail
(iii) quality
(iv) liberty
(c) utter (para 2)
(i) flatter
(ii) speak
(iii) rot
(iv) unique
(d) haunt (para 2)
(i) hunt
(ii) chant
(iii) trouble
(iv) avoid
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उत्तर
2.1
(a) It is necessary to have good communication skills because one’s career can be benefited from them. People also judge, evaluate, promote or block others on the basis of their communication skills.
(b) To improve communication skills, we must observe great communicators and adopt their styles and traits. Apart from this, we should also learn from social interactions, listen to ourselves as we speak and know when to pause while communicating.
(c) Grammatical errors while communicating formally should be avoided. Any kind of communication in an emotional state is also undesirable because there is a danger of saying things which one may regret later. The writer also warns against speaking too fast as it may confuse the listener.
(d) According to the writer, adding humour and wit to communication is essential. But one should be cautious of overstepping boundaries and offending people.
2.2
(a) – (i) estimate
(b) – (iii) quality
(c) – (ii) speak
(d) – (iii) trouble
APPEARS IN
संबंधित प्रश्न
During the devastating July 2005 floods that hit Mumbai, Rajen Dutia received an urgent call from a relative, Lopa Vyas late in the evening. “A friend’s mother is stranded near your home, Rajen. Can you please take her home? Her name is Rashmi,” Vyas told him.
Mumbai had come to a halt and people were trapped everywhere. Despite power failure and raging rain, Dutia stepped out and made his way to the spot, where he found Rashmi as well as a dozen other people. They were stranded in the dark, shivering in the rain. They all lived far away and had no place to go for the night.
Rajen took all of them to his one-bedroom flat, where he served them dinner and invited them to spend the night.
"By doing so," says Rajen, "I was simply fulfilling my karma, paying the universe back for the good it had done for me."
"God is kind. My daughter had just started her new job that day, and had gone for her training. She was stranded too. While she was trying to get to our relatives, she almost drowned, but a young stranger saved her. He and his friends even dropped her to my relative's place and phoned me to say she was safe. One good turn deserves another."
A2. Order
Look at the following sentences from the passage and put them in the correct sequence: (2)
(a) He took them to his one-bedroom flat.
(b) Rajen found Rashmi as well as a dozen other people shivering in the rain.
(c) Mumbai had come to a halt and people were trapped everywhere.
(d) Rajen Dutia received an urgent call.
A3
During the devastating July 2005 floods that hit Mumbai, Rajen Dutia received an urgent call from a relative, Lopa Vyas late in the evening. “A friend’s mother is stranded near your home, Rajen. Can you please take her home? Her name is Rashmi,” Vyas told him.
Mumbai had come to a halt and people were trapped everywhere. Despite power failure and raging rain, Dutia stepped out and made his way to the spot, where he found Rashmi as well as a dozen other people. They were stranded in the dark, shivering in the rain. They all lived far away and had no place to go for the night.
Rajen took all of them to his one-bedroom flat, where he served them dinner and invited them to spend the night.
"By doing so," says Rajen, "I was simply fulfilling my karma, paying the universe back for the good it had done for me."
"God is kind. My daughter had just started her new job that day, and had gone for her training. She was stranded too. While she was trying to get to our relatives, she almost drowned, but a young stranger saved her. He and his friends even dropped her to my relative's place and phoned me to say she was safe. One good turn deserves another."
A2. Order
Look at the following sentences from the passage and put them in the correct sequence: (2)
(a) He took them to his one-bedroom flat.
(b) Rajen found Rashmi as well as a dozen other people shivering in the rain.
(c) Mumbai had come to a halt and people were trapped everywhere.
(d) Rajen Dutia received an urgent call.
A3(i). Fill in the blanks :
Select the words given in the passage (1)
(i) Thousands Of pilgrims were …………….. due to the cloud burst in Uttarakhand.
(ii) The tiger was ……………… by the hunter.
(ii). Antonyms:
Select the correct antonyms for the given words from the alternatives :
(1) Please :
(a) unplease (b) displease (c) misplease
(2) Safe: '
(a) insafe (b) safeless (c) unsafe
A4(i) Tags :
Select the correct tag for the alternatives given below :
One good turn deserves another.
(a) Doesn’t it? (b) don’t it (c) does it?
(ii). Guess:
Choose the correct answer : (1)
Rajen can you please take her home? ‘Can’ indicates :
(a) Obligation (b) ability (c) permission
A5. Personal Response :
‘ one good turn
Deserves another.’
Explain with an
example of your own.
Q1 Read the following passage and answer the questions that follow:
1. Too many parents these days can't say no, As a result, they find themselves raising 'children' who respond greedily to the advertisements aimed right at them. Even getting what they want doesn't satisfy some kids; they only want more. Now, a growing number of psychologists, educators, and parents think it's time to stop the madness and start teaching kids about what's really important: values like hard work, contentment, honesty, and compassion. The struggle to set limits has never been tougher ‒ and the stakes have never been higher. One recent study of adults who were overindulged as children paints a discouraging picture of their future: when given too much too soon, they grow up to be adults who have difficulty coping with life's disappointments. They also have a distorted sense of entitlement that gets in the way of success in the workplace and in relationships.
2. Psychologists say that parents who overindulge their kids set them up to be more vulnerable to future anxiety and depression. Today's parents themselves raised on values of thrift and self-sacrifice, grew up in a culture where no was a household word. Today's kids want much more, partly because there is so much more to want. The oldest members of this generation were born in the late 1980s, just as PCs and video games were making their assault on the family room. They think of MP3 players and flat-screen TV as essential utilities, and they have developed strategies to get them. One survey of teenagers found that when they crave something new, most expect to ask nine times before their parents give in. By every measure, parents are shelling out record amounts. In the heat of this buying blitz, even parents who desperately need to say no find themselves reaching for their credit cards.
3. Today's parents aren't equipped to deal with the problem. Many of them, raised in the 1960s and '70s, swore they'd act differently from their parents and have closer relationships with their own children. Many even wear the same designer clothes as their kids and listen to the same music. And they work more hours; at the end of a long week, it's tempting to buy peace with 'yes' and not mar precious family time with conflict. Anxiety about the future is another factor. How do well-intentioned parents say no to all the sports gear and arts and language lessons they believe will help their kids thrive in an increasingly competitive world? Experts agree: too much love won't spoil a child. Too few limits will.
4. What parents need to find, is a balance between the advantages of an affluent society and the critical life lessons that come from waiting, saving, and working hard to achieve goals. That search for balance has to start early. Children need limits on their behaviour because they feel better and more secure when they live within a secure structure. Older children learn self-control by watching how others, especially parents act. Learning how to overcome challenges is essential to becoming a successful adult. Few parents ask kids to do chores. They think their kids are already overburdened by social and academic pressures. Every individual can be of service to others, and life has meaning beyond one's own immediate happiness. That means parents eager to teach values have to take a long, hard look at their own.
(a) Answer the following:
- What values do parents and teachers want children to learn?
- What are the results of giving the children too much too soon?
- Why do today's children want more?
- What is the balance which the parents need to have in today's world?
- What is the necessity to set limits for children?
(b) Pick out words from the passage that mean the same as the following:
- a feeling of satisfaction (para 1)
- valuable (para 3)
- important (para 4)
Read the passage given below and answer the questions that follow:
The most alarming of man’s assaults upon the environment is the contamination of air, earth, rivers, and sea with lethal materials. This pollution is for the most part irrevocable; the chain of evil it initiates is for the most part irreversible. In this contamination of the environment, chemicals are the sinister partners of radiation in changing the very nature of the world; radiation released through nuclear explosions into the air, comes to the earth in rain, lodges into the soil, enters the grass or corn, or wheat grown there and reaches the bones of a human being, there to remain until his death. Similarly, chemicals sprayed on crops lie long in soil, entering living organisms, passing from one to another in a chain of poisoning and death. Or they pass by underground streams until they emerge and combine into new forms that kill vegetation, sicken cattle, and harm those who drink from once pure wells.
It took hundreds of millions of years to produce the life that now inhabits the earth and reached a stage of adjustment and balance with its surroundings. The environment contained elements that were hostile as well as supporting. Even within the light of the sun, there were short wave radiations with power to injure. Given time, life has adjusted and a balance reached. For time is the essential ingredient, but in the modern world is no time.
The rapidity of change and the speed with which new situations are created follow the heedless pace of man rather than the deliberate pace of nature. Radiation is no longer the bombardment of cosmic rays; it is now the unnatural creation of man’s tampering with the atom. The chemicals to which life is asked to make adjustments are no longer merely calcium and silica and copper and all the rest of the minerals washed out of the rocks and carried in the rivers to the sea; they are the synthetic creations of man’s inventive mind, brewed in his laboratories, and having no counterparts in nature.
(a) On the basis of your understanding of the above passage make notes on it using headings and sub-headings. Use recognizable abbreviations (wherever necessary-minimum four) and a format you consider suitable. Also supply a title to it.
(b) Write a summary of the passage in about 80 words.
Read the passage given below and answer the questions that follow:
The most alarming of man’s assaults upon the environment is the contamination of air, earth, rivers, and sea with lethal materials. This pollution is for the most part irrevocable; the chain of evil it initiates is for the most part irreversible. In this contamination of the environment, chemicals are the sinister partners of radiation in changing the very nature of the world; radiation released through nuclear explosions into the air, comes to the earth in rain, lodges into the soil, enters the grass or corn, or wheat grown there and reaches the bones of a human being, there to remain until his death. Similarly, chemicals sprayed on crops lie long in soil, entering living organisms, passing from one to another in a chain of poisoning and death. Or they pass by underground streams until they emerge and combine into new forms that kill vegetation, sicken cattle, and harm those who drink from once pure wells.
It took hundreds of millions of years to produce the life that now inhabits the earth and reached a stage of adjustment and balance with its surroundings. The environment contained elements that were hostile as well as supporting. Even within the light of the sun, there were short wave radiations with power to injure. Given time, life has adjusted and a balance reached. For time is the essential ingredient, but in the modern world is no time.
The rapidity of change and the speed with which new situations are created follow the heedless pace of man rather than the deliberate pace of nature. Radiation is no longer the bombardment of cosmic rays; it is now the unnatural creation of man’s tampering with the atom. The chemicals to which life is asked to make adjustments are no longer merely calcium and silica and copper and all the rest of the minerals washed out of the rocks and carried in the rivers to the sea; they are the synthetic creations of man’s inventive mind, brewed in his laboratories, and having no counterparts in nature.
(a) On the basis of your understanding of the above passage make notes on it using headings and sub-headings. Use recognizable abbreviations (wherever necessary-minimum four) and a format you consider suitable. Also supply a title to it.
(b) Write a summary of the passage in about 80 words.
Read the following extract and answer the questions given below:
But even in a poverty-free world where every man and woman would earn enough to take care of themselves and their family, there would still be situations of temporary poverty due to a sudden catastrophe or misfortune, a bankruptcy or business downturn leading to failure, or some personal disease or disaster.
A poverty-free world might see a whole group of families, locations, or even regions devastated by some shared disasters, such as floods, tire, cyclones, riots, earthquakes or
other disasters. But such temporary problems could be taken care of by the market mechanism through insurance and other self-paying programmes, assisted of course by social-consciousness-driven enterprises.
There would always remain differences in lifestyle between people at the bottom of society and those at the top income levels. Yet that difference would be the difference between the middle-class and luxury class, just as on trains in Europe today you have only first-class and second-class carriages, whereas in the nineteenth century there were third- class and even fourth-class carriages - sometimes with no windows and just hay strewn on the floor.
Can we really create a poverty-free world? A world without third-class or fourth-class citizens, a world without a hungry, illiterate, barefoot under-class?
(1) What is the extract about?
(2) How will the poverty-free world take care of natural disasters?
(3) According to the writer, what would, 'the world without poverty' be like?
(4) What can we do to help the poor in our society?
(5) Rewrite the following sentences in the ways instructed:
(i) Temporary problems could be taken care of by market mechanisms.
(Rewrite the sentence beginning with 'Market mechanism ........ ')
(ii) In the nineteenth century, there were third-class carriages.
(Form a Wh-question to get the underlined part as an answer.)
(iii) There would still be situations of temporary poverty.
(Rewrite it using 'can'.)
( 6) What do the following words in the extract mean -
(i) devastated
(ii) hay
Read the passage given below and answer the questions that follow:
| 1 | Even before the independence of India, father of the nation, Mahatma Gandhi had said that, “Sanitation is more important than Independence.” He had emphasized the importance of cleanliness and sanitation in daily lives. However, he failed in his aim because of the incomplete participation of the people. After many years of independence of India, a most effective campaign of cleanliness has been launched to call people for their active participation and complete the mission of cleanliness. The President of India, Pranab Mukherjee while addressing the Parliament in June 2014 said, “For ensuring hygiene, waste management and sanitation across the nation, a Swachh Bharat Mission will be launched. This will be our tribute to Mahatma Ghandhi on his 150 birth anniversary to be celebrated in the year 2019.” In order to fulfil the vision of Mahatma Gandhi and make India an ideal country in the world, the Government of India initiated a campaign called ‘Swachh Bharat Abhiyan’ on the birthday of Mahatma Gandhi (2" of October). This campaign aims at completing the mission by 2019. |
| 2 | Through this campaign the Government of India would solve the problem of lack of sanitation by improving the waste management techniques. Clean India movement is completely linked with the economic strength of the country. The basic goal behind the launch of the ‘Swachh Bharat Abhiyan’ is to provide the country with enough sanitation facilities as well as to eliminate all the unhealthy practices of people in their daily routine. The completion of this mission would indirectly draw the attention of business investors to India, enhance the GDP growth, draw tourists from all over the world, create a variety of avenues of employment, reduce health costs, reduce death rate, and reduce fatal disease rate and many more. It has been requested that every Indian devote at least 100 hours per year to cleanliness in India which is sufficient to make this country a clean country by 2019. The cleanliness drive also ensures cleanliness in the official buildings. Spitting paan, gutka and other tobacco products in the government offices has been banned. |
On the basis of your understanding of the above passage, answer any eight of the following questions:
- What is the passage about?
- What was the result of incomplete participation of the people in the mission?
- Why has 2019 been kept as the target year of completion?
- What did Gandhiji say about sanitation?
- How can the problem of lack of sanitation be solved?
- How will it impact our economy?
- What has been banned in the offices?
- What request has been made to Indians to accomplish it?
- What does ‘Swachh Bharat Abhiyan’ aim at?
Read the extract and do the activities that follow :
Two weeks later, I wrote: "Dear Mum, thanks for the socks. But I wish you had sent me a food parcel instead. How about some guava cheese? And some mango pickle. They don't give us pickle in school. Headmaster's wife says it heats the blood."
"About that skeleton. If a dead body was hidden in that cupboard after 1930- must have been, if the newspapers of that year were under the skeleton - it must have been someone who disappeared around that time or a little later. Must have been before Tirloki joined the hotel, or he'd remember. What about the registers- would they give us a clue?"
Received a parcel containing guava cheese, strawberry jam, and mango pickle. HEadmaster confiscated the pickle. Maybe he needed it to heat his blood.
A note enclosed with parcel read: "Old hotel registers missing. Must have been thrown out. Or perhaps Mr. Green took them away when he left. Tirloki says a German spy stayed in the hotel just before the War broke out. The spy used to visit the Gurkha Lines and the armaments factory. He was passing information on to a dentist who visited Germany every year. When war broke out, the dentist was kept in a prisoner-of-war camp. The spy disappeared-some say to Tibet. Could the spy have been silenced and put away in the cupboard? But I keep forgetting it was a woman's skeleton. Tirloki says the spy was a man. But a clever spy may have been a woman dressed as a man. But a clever spy may have been a woman dressed as a man. what do you think? "
It was the football season, and I wasn't doing much thinking. Chasing a football in the monsoon mist and slush called for single-minded endurance, especially when we were being beaten 5-0 by Simla Youngs, a team of junior clerks from the government offices. Not the ideal training for a boy-detective. The winter holidays were still four months distant, and the case of the unidentified skeleton appeared to be resolving itself with a little help from my mother and her friends.
B1. Complete :
Complete the following sentences :
(1) The narrator's football team was beaten 5-0 by ___________ .
(2) Headmaster's wife says that ___________ .
(3) Things that the narrator received in the parcel are __________ .
(4) The German spy was passing information ___________ .
B2. Write a gist :
Write a gist of the extract in about 50 words.
Read of the following passage and answer the questions:
When I casually mentioned this to a friend, he casually replied that I had better get one in the Tigris marshes, for there they were as common as mosquitoes, and were often tamed by the Arabs. We were going to Basra to the Consulate-General to collect and answer our mail from Europe. At the Consulate-General we found that my friend's mail had arrived but that mine had not.
Questions :
(a) What was 'they'?
(b) Where could the author get 'one'?
(c) Find the exact word from the extract which means 'domesticated.'
(d) What did the author find at the Consulate-General?
Read the following passage and complete the activities:
|
Time is the most valuable resource available to every individual. Time is a resource to measure quantitatively but its nature is unclear. Time is a fleeting, limited, and intangible human resource which is always calculated and used accordingly. The time of the day is as shown on the clock or announced on the media like radio, television constantly guides us in carrying out daily activities, distribution of time for work, rest, entertainment and checking the progress during the day. |
A1. State whether the following statements are True or False. (02)
- Time is the most valueless resource.
- The importance of time management is self-evident.
- Allow the time to flow and pass away.
- Time’s nature is clear.
A2. What are the secrets of a good time manager? (02)
A3.
- Pick out two adverbs from the given passage.
- Write the root word for the following:
- utilization
- entertainment
A4. Do as Directed: (02)
- Rewrite the sentence using ‘Not only ……. But also’
For the achievement of goals, proper planning and utilization of time are important. - Do not allow the time to flow. (Make the sentence assertive)
A5. “Time once lost, is lost forever.” Justify (02)
Read the passage given below.
| 1 | It is generally accepted that leadership development should be a part of the education system's responsibility for preparing individuals to participate in a democratic and progressive society. Many schools, colleges and universities, across nations, provide their students with leadership courses, curricular programs and co-curricular programs that are designed to develop students’ formal knowledge about leadership as well as opportunities and experiences to develop students as leaders and actually practise leadership. Yet, only a handful of studies have sought to understand leader development from the students’ point of view, with students describing their own experiences and what they learned from them in their own words. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2 |
A 2014 descriptive study sought to understand student leadership with research through key events via the following research questions:
|
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| 3 | This study described the rich array of leadership lessons that students are learning through their experiences. It revealed that student leaders are learning foundational leadership skills and competencies that have positively impacted how to accomplish work, how to work with others and how to be both supported by and support others. |
Based on your understanding of the passage, answer the questions given below.
(i) Does the following statement agree with the information given in paragraph 1? (1)
The researcher believes that educational institutions have ideal resources to study impact of leadership skills on young adults.
Select from the following:
- True - if the statement agrees with the information
- False - if the statement contradicts the information
- Not Given - if there is no information on this
(ii) Do you think the researchers of the study aimed to change the students’ outlook towards the development of leadership skills, directly or indirectly? Support your answer with reference to the text. (1)
(iii) Select the option that displays the most likely reason for including Research Question 3 in the 2014 study. (1)
In order to find out if...
- learning opportunities shape students’ overall personality.
- leadership lessons are the result of the designed learning opportunities.
- all learning opportunities cater to a specific lesson.
- certain lessons are common in more than one learning opportunity.
(iv) Complete the sentence based on the following statement. (1)
More than 50% of the identified student respondents were keen to participate in the 2014 study.
We can say this because ______.
(v) Select the option that displays the key event designed with “Balancing Roles” (Table 1) as the objective. (1)
- Students will be able to debate the issue at hand, with different teams.
- Students will be able to manage the responsibilities of a mentor, planner researcher and presenter.
- Students will be able to surmount minor problems and focus on the final goal.
- Students will be able to explain concepts and clarify them for peers.
(vi) Complete the given sentence by selecting the most appropriate option. (1)
The 2014 study attempts to understand student leadership by focussing on ______
- experiences that shaped students’ overall personality.
- lessons gained by students as they grew up.
- relationship of key events with particular lessons.
- students in leadership roles.
(vii) The lessons for ‘Individual competencies’ had a range of responses. (1)
Give one reason why having the least number of responses for ‘Decision Making’, is a matter that needs attention.
(viii) Complete the given sentence by selecting the most appropriate option. (1)
The concluding sentence of the text makes a clear case for ______ by listing it as a core competency for student leadership.
- collaboration
- flexibility
- hard work
- observation
(ix) Complete the sentence appropriately with one/two words. (1)
In the context of “Working with Others” in Table 1, the lesson of ‘Conflict’ refers to ______.
(x) Based on the reading of the text, state a point to challenge the given statement. (1)
When theoretical knowledge about leadership suffices, it is a waste of funds by educational organisations, to organise leadership camps and programmes.
