Question

Himanshu purchased a new car from ‘Galaxy Motors’ for ₹ 25 lakhs. He was offered free insurance for the first year and three free servicing to be availed after the car had covered 5,000 km, 10,000 km and 15,000 km respectively. When Himanshu took the car for the first free servicing, he was told that the car was not new and first service had already been availed on this car. He felt cheated and filed a complaint in the District Forum. Being not satisfied with the decision of the District Forum, after two months he decided to file an appeal against it. Can Himanshu appeal against the decision of the District Forum?

Options

• Yes

• No

Answer 1

No

Explanation:

According to the Consumer Protection Act, an appeal against the order of the District Forum must be filed within 30 days from the date of the order. Himanshu, in this case, waited for two months, which exceeds the statutory time limit for filing an appeal. Unless he can show sufficient cause for the delay and obtain a condonation of delay order, he cannot file an appeal after this period.