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Column I (i) Business firms set up consumer grievance Cell. (ii) Consumer organisations take active part in creating awareness about consumer rights and reliefs. (iii) Quality certification - Commerce

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Question

  Column I   Column II
(i) Business firms set up consumer grievance Cell. (A) Labelling
(ii) Consumer organisations take active part in creating awareness about consumer rights and reliefs. (B) AGMARK
(iii) Quality certification mark used for agricultural products. (C) Right to beheard
(iv) Component of product mix that helps the consumer to exercise the right to information.  (D) Right to consumer education
(v) Status (E) Physiological needs

Options

  • (i) − (D), (ii) − (B), (iii) − (C), (iv) − (A)

  • (i) − (D), (ii) − (D), (iii) − (A), (iv) − (B)

  • (i) − (B), (ii) − (C), (iii) − (A), (iv) − (D)

  • (i) − (C), (ii) − (D), (iii) − (B), (iv) − (A)

MCQ
Match the Columns
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Solution

(i) − (C), (ii) − (D), (iii) − (B), (iv) − (A)

Explanation:

  Column I   Column II
(i) Business firms set up consumer grievance Cell. (C) Right to beheard
(ii) Consumer organisations take active part in creating awareness about consumer rights and reliefs. (D) Right to consumer education
(iii) Quality certification mark used for agricultural products. (B) AGMARK
(iv) Component of product mix that helps the consumer to exercise the right to information.  (A) Labelling
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Notes

The row ‘V – Status’ and ‘E – Physiological Needs’ is given in the textbook, but since it is not a correct pair and no option is provided for it, the row has been excluded from the question.

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Chapter 15: Consumer Protection - MULTIPLE CHOICE QUESTIONS [Page 480]

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C. B. Gupta Commerce Volume 2 [English] Class 12 ISC
Chapter 15 Consumer Protection
MULTIPLE CHOICE QUESTIONS | Q 20. | Page 480
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