Advertisements
Advertisements
Question
Explain the expectations of customers from a firm.
Short/Brief Note
Advertisements
Solution
Expectations of customers from a firm are as follows:
- Good quality products or services
- Reasonable prices
- Cash receipts for the goods purchased
- Fulfilment of guarantee/warranty
- Prompt and efficient after sale service in case of durable products.
shaalaa.com
Distinction Between Stakeholders and Customers
Is there an error in this question or solution?
APPEARS IN
RELATED QUESTIONS
Which of the following statement is true in the context of customer?
"They assume greater risk of loss of capital," this is degree of risk estimated by ______.
"They are the members of the company, having voting rights also", who are they?
Which of the following statement is true?
Distinguish between a shareholder and a creditor.
Distinguish between shareholders and customers.
Give any five points of difference between stakeholders and customers of a company.
Why customer is not a stakeholder in a firm?
Who are customers?
The customer is the foundation of business and keeps it in existence but they are not the stakeholders of the firm. Why?
