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प्रश्न
Explain the expectations of customers from a firm.
स्पष्ट करा
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उत्तर
Expectations of customers from a firm are as follows:
- Good quality products or services.
- Reasonable prices.
- Cash receipts for the goods purchased.
- Fulfilment of the guarantee/warranty.
- Prompt and efficient after-sales service in case of durable products.
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Distinction Between Stakeholders and Customers
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संबंधित प्रश्न
Which of the following statement is true in the context of customer?
"They assume greater risk of loss of capital," this is degree of risk estimated by ______.
Which is least likely to be a stakeholder in an organisation?
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Distinguish between a shareholder and a creditor.
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Give any five points of difference between stakeholders and customers of a company.
Why customer is not a stakeholder in a firm?
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The customer is the foundation of business and keeps it in existence, but they are not the stakeholders of the firm. Why?
