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Questions
Explain the disadvantages of formal communication.
Discuss the demerits of formal communication.
Explain
Short Answer
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Solution
- Since messages must follow predetermined paths, formal channels of communication often impede the free flow of information.
- Formal communications are inflexible and slow. As such, they take a lot of time.
- Since formal communication methods typically involve written messages, they are costly.
- When a message must go through multiple levels of authority, distortions may happen because of the tendency for information to be filtered.
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Chapter 14: Business Communication - EXERCISES [Page 208]
