ISC (Commerce)
ISC (Arts)
ISC (Science)
Academic Year: 2016-2017
Date & Time: 31st March 2017, 2:00 pm
Duration: 3h
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- Attempt all questions in part 1.
- Attempt any five questions in part 2.
How does campus recruitment benefit the students as well as business houses?
Chapter:
Answer briefly the following questions:
State any two hindrances of staff training.
Chapter: [5] Staff Training
List any two conditions where the time-rate system of wage payment is most suitable.
Chapter:
Enumerate any four human needs according to Maslow’s hierarchy.
Chapter:
Give any two differences between leadership and management.
Chapter:
Answer briefly the following questions:
How does performance appraisal differ from potential appraisal ?
Chapter: [10] Staff Appraisal
State any two conditions where demotion can be justified.
Chapter: [9] Staff Leadership
Explain any one distinction between suspension and termination with reference to staff dismissal.
Chapter:
Explain the two types of external communication.
Chapter:
List the components of a communication process.
Chapter: [14] Business Communication
Answer briefly the following questions:
Explain clear days notice with regard to company meetings.
Chapter:
Answer briefly the following questions:
List any four types of diagrams and graphs used in visual communication.
Chapter:
Answer briefly the following questions:
What are derivative tables? Why are they called so?
Chapter:
Answer briefly the following questions:
With reference to post office services, write the expanded forms of:
(a) RMS
(b)TMO
Chapter: [20] E-Business
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Discuss any three types of recruitment interviews.
Chapter:
With reference to on-the-job training, answer the following:
Explain this method of training.
Chapter:
With reference to on-the-job training, answer the following:
State any two advantages of this method.
Chapter:
With reference to on-the-job training, answer the following:
State any two disadvantages of this method.
Chapter:
Distinguish between on-the-job training and off-the-job training.
Chapter:
Briefly explain any four characteristics of motivation.
Chapter:
Explain any four factors that influence staff morale.
Chapter: [6] Staff Morale
Write a short note on authoritative leadership.
Chapter: [7] Staff Motivation
Explain four major differences between Halsey and Rowan plans of incentive.
Chapter: [7] Staff Motivation
Briefly explain any six reasons for the rising need for efficient communication.
Chapter:
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Define promotion.
Chapter: [11] Staff Promotion and Transfer
With regard to promotion, explain the following:
Upgrading
Chapter: [11] Staff Promotion and Transfer
With regard to promotion, explain the following:
Open Promotion
Chapter: [11] Staff Promotion and Transfer
With regard to promotion, explain the following:
Closed promotion
Chapter: [11] Staff Promotion and Transfer
Briefly discuss any three advantages of face-to-face communication.
Chapter: [14] Business Communication
Briefly discuss any three disadvantages of face-to-face communication.
Chapter:
Explain any four ways in which voting can take place in a company meeting.
Chapter:
Explain cross-referencing, in the context of report writing.
Chapter:
Briefly explain four advantages of the following: Telefax
Chapter: [20] E-Business
Briefly explain four advantages of the following: e-mail
Chapter:
Explain the Post Box Service provided by Post Office. State any two advantages to the organisation which uses this service.
Chapter: [20] E-Business
As the Manager of a company, write a letter of complaint to XYZ Furniture Ltd. for having delivered some chairs in a broken condition and asking them for replacement of the broken chairs.
Chapter:
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CISCE previous year question papers Class 12 Business Studies with solutions 2016 - 2017
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