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Commerce (English Medium) Class 12 - CBSE Question Bank Solutions for Business Studies

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Name the document prepared in the process of online trading of securities that is legally enforceable and helps to settle disputes/claims between the investor and the broker.

[2.2] Marketing
Chapter: [2.2] Marketing
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State any three points of importance of financial planning.

[2.1] Financial Management
Chapter: [2.1] Financial Management
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Answer the following question.
Stock exchange acts as a regulator of the securities market. It creates a continuous market where the securities are bought and sold. It gives investors the chance to disinvest and reinvest. Through this process of disinvestment and reinvestment, savings get channelized into their most productive investment avenues. To ensure that the investing public gets a safe and fair deal in the market, the membership of the stock exchange is well regulated and its dealings are well defined according to the existing legal framework. It also ensures a wider share of ownership by regulating new issues, better trading practices, and taking effective steps in educating the public about investments.

Various functions performed by the Stock Exchange are discussed in the above para. By quoting lines from above para, state any four functions of the stock exchange.

[2.2] Marketing
Chapter: [2.2] Marketing
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Define 'Decentralisation'.

[1.5] Organising
Chapter: [1.5] Organising
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Management should find One best way to perform a task. Which technique of scientific management is defined in this sentence?

[1.2] Principles of Management
Chapter: [1.2] Principles of Management
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Which of the following statements best describes Mental Revolution?

  1. Both management and workers require each other.
  2. The management and workers should not play the game of one-upmanship.
  3. It implies a change of attitude of management only.
  4. Workers should be paid more wages.
[1.2] Principles of Management
Chapter: [1.2] Principles of Management
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Hiring only university-trained engineers is an example of ____________.

[1.4] Planning
Chapter: [1.4] Planning
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The main objective of the motion study is ______.

[1.2] Principles of Management
Chapter: [1.2] Principles of Management
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What is the main motive of Fatigue Study?

[1.2] Principles of Management
Chapter: [1.2] Principles of Management
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__________ study refers to the study of movements like lifting, putting objects, sitting and changing positions.

[1.2] Principles of Management
Chapter: [1.2] Principles of Management
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________ study seeks to determine the amount and frequency of rest intervals in completing a task.

[1.2] Principles of Management
Chapter: [1.2] Principles of Management
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Centralisation refers to ____________.

[1.5] Organising
Chapter: [1.5] Organising
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The production department at Karishmaa Ltd, a firm manufacturing readymade garments for men has an objective to increase production by 10% but the Sales department does not approve of the increase in production, till changes are brought about in the product to incorporate latest fashion. These kinds of conflicts bring to light the following importance of the force that can help to accomplish the linking of activities of various departments.

[1.2] Principles of Management
Chapter: [1.2] Principles of Management
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______ is a number assigned to each transaction by the stock exchange and is printed on the contract note.

[2.2] Marketing
Chapter: [2.2] Marketing
Concept: undefined >> undefined

Arrange the steps involved in trading procedure at the stock exchange in correct sequence:

  1. Settlement of order
  2. Opening of Demat Account
  3. Placing of order
  4. Execution of order
[2.2] Marketing
Chapter: [2.2] Marketing
Concept: undefined >> undefined

The ______ function of marketing ensures the buyers that goods confirm to predetermined standards of quality and reduces the need for inspection. It also ensures that goods belong to a particular quality and helps in realising higher prices for high quality output.

[1.2] Principles of Management
Chapter: [1.2] Principles of Management
Concept: undefined >> undefined

Rajneesh purchased a 500 ml bottle of fruit juice for ₹ 60 in Ahmedabad from a local store. While consuming it, he found an insect floating in it. He sent a legal notice to the company immediately and decided to approach a Consumer Dispute Redressal Agency for a relief of ₹ 2 lakh.

  1. Which Consumer Dispute Redressal Agency did Rajneesh approach, out of the three-tier machinery set up under Consumer Protection Act, 2019 for redressal?
  2. If Rajneesh is not satisfied by the order of the above agency, where can he appeal against such order and within how many days?
  3. State any two reliefs that can be granted to Rajneesh in the above.
[2.4] Consumer Protection
Chapter: [2.4] Consumer Protection
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Concentration of decision making functions at the apex of management hierarchy is called ______.

[1.5] Organising
Chapter: [1.5] Organising
Concept: undefined >> undefined

Mr. Sanjay Nehra was the Chairman of 'Taran Bank.' The bank was earning good profits. Shareholders were happy as the bank was paying regular dividends. The market price of their shares was also steadily rising. The bank was about to announce taking over of 'Vena Bank.' Mr. Sanjay Nehra knew that the share price of 'Taran Bank' would rise on this announcement. Being a part of the bank, he was not allowed to buy shares of the bank. He called one of his rich friends Sudhir and asked him to invest Rs 5 crores in shares of his bank promising him the capital gains. As expected the share prices went up by 40% and the market price of Suhir's shares was now Rs 7 crores. He earned a profit of Rs 2 crores. He gave Rs 1 crore to Mr. Sanjay Nehra and kept Rs 1 crore with himself. On regular inspection and by conducting enquiries of the brokers involved, Securities and Exchange Board of India (SEBI) was able to detect this irregularity. The SEBI imposed a heavy penalty on Mr. Sanjay Nehra.

By quoting the lines from the above para identify and state any two functions that were performed by SEBI in the above case.

[2.2] Marketing
Chapter: [2.2] Marketing
Concept: undefined >> undefined

'Alfa Ltd.' was dealing in renewable energy. To get the business, the team leader and his team used to travel to different states to give presentation to their clients. As per the policy of the company, the leader used to travel by air, whereas his team travelled by road/train. It was not only time consuming but also at time forced female team members to travel alone. As a result, the subordinates were not acting in a desired manner to achieve
organisational goals. The CEO came to know about it. He called the team leader, discussed the matter with him and decided to change the travel policy of the company. It was decided that all the members including the leader would travel together in futureand would usefully utilise the travelling time in discussion with the subordinates about presentation to be given to the clients. This made a positive impact and every member of the team started acting in a manner as desired by the team leader.

State the features of the element of the function of management used by the CEO.

[1.7] Directing
Chapter: [1.7] Directing
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