Question

You are Anand Kumar/Anant Kumari, Sports Incharge, Greenland Public School, Goregaon. You ordered  some sports goods from Bhalla Sports. Andheri, Mumbai. When the consignment was opened you found  that the contents did not tally with those you had ordered. Write a letter of complaint in 120 - 150 words.

Answer 1

Anand Kumar/Kumari
Sports Incharge,
Greenland Public School,
Goregaon-400018.
02nd March, 2019

The Manager,
Bhala sports,
Andheri-400026.

Dear Sir,

I recently received an order (Ref. No. - AB-1256) which I placed with your company. Unfortunately, the  shipment we received did not tally with those we have ordered. I have enclosed the list of items that we had  sent and also received so that you can also tally the shipment delivered against ordered. I would appreciate  if you quickly ship me the missing item (goods that were ordered but not delivered) which was missing from  my delivered order as our students need these goods asap for practice.

Since this is an error by your company, I do not expect to be responsible for paying any additional shipping
charges.

Thank you for your prompt attention to this matters.

Yours Sincerely,

Anant Kumar/ Kumari.