Question

With reference to Herzberg’s Two-factor Theory, explain the motivational factors.

Answer 1

These are intrinsic factors connected to the job itself that contribute to job satisfaction. They encourage employees to perform better and include:

• Achievement: Appreciation for successfully completing assigned tasks.
• Recognition: Acknowledging and valuing an employee’s efforts.
• Responsibility: Providing employees with independence and accountability in their work.
• Advancement: Chances for professional growth and career progression.
• Work Itself: The nature of the job and the challenges it involves.

Motivational factors are closely related to the content of the job and inspire employees to give their best performance.