Question

The communication link established by the supervisor between workers and management is best described as:

Options

• A channel that bypasses both workers and management

• A one-way, top-to-bottom channel only

• A two-way communication link

• A one-way, bottom-to-top channel only

Answer 1

The supervisor is a two-way communication link between workers and management, because information flows in both directions - workers' problems move upward and management's instructions move downward. A one-way channel would capture only half of this function.