Question

Rani bought a mobile after thoroughly checking its features and working condition. In contrast, could Prince verify the services provided by the mechanic when he hired him to repair his vehicle? Why?

Options

• Yes, he can verify the service as Rani has done.

• No, as services are intangible.

• No, as services are replace.

• Yes, as services are tangible.

Answer 1

No, as services are intangible.

Explanation:

Unlike a product like a mobile, services, e.g., vehicle repair, cannot be seen, touched or inspected before delivery; their quality is experiential and verified only after performance, so Prince cannot pre-check them.