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Question
On the basis of ______, communication may be classified as formal and informal.
Fill in the Blanks
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Solution
On the basis of relationship, communication may be classified as formal and informal.
Explanation:
On the basis of relationship, communication can be classified as formal and informal. Formal communication occurs within the defined organizational structure and follows a hierarchical chain, while informal communication (also known as grapevine) is based on personal connections and social relationships.
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Chapter 14: Business Communication - EXERCISES [Page 206]
