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Question
Ms. Emma, a working woman wants to purchase a laptop online. She came across an attractive offer on a popular e-commerce website. The website claimed to offer the latest model at a significantly discounted price with free shipping. Excited about the deal, Emma placed her order immediately. Emma received a damaged laptop. She tried contacting the website's customer support, but her calls and emails went unanswered.
Based on the case study, which of the following Consumer Right can be exercised by her.
Options
Right to be Heard
Right to consumer education
Right to choose
Right to seek redressal
MCQ
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Solution
Right to seek redressal
shaalaa.com
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