Question

Justify the following statement:

State the merits of written communication.

State any four merits of written communication.

Answer 1

The merits of written communication:

1. Accurate and precise: Written communication is always drafted with great care. As written communication can be verified, its authenticity can be easily challenged. Written communication has to be more accurate and factual. Therefore, in written communication, there is more emphasis on accuracy and precision.
2. Re-read many times: The receiver or reader of the written communication can read the message any time again in the future. He can read the message a number of times until he Properly and accurately understands it. This is not possible in verbal (oral) communication.
3. Permanent record: The documents of written communication act as a permanent record. Whenever required, important information can be easily collected from the preserved documents. It can be used for future reference.
4. Documentary evidence: Written Communication creates records of evidence. The court of law accepts written communication as both a legal document and legal evidence.
5. Wide access: Written communication can be sent to many persons at a distance and in different places at a time. It is the best channel of communication for sending information to many persons living in different places.
6. No need for personal contact: Availability of both the parties i.e. speaker and listener (receiver), at the time of communication is not necessary. In this form of communication, the sender drafts the message and sends it to the receiver at their convenience. When the receiver has some free time, he reads the message. Thus, there is no need for personal contact.
7. Completeness: In written communication, messages are drafted with perfect knowledge of the things related to the matter. So in written communication, there is completeness.
8. Economical: Written communication is economical if the messages are to be sent to distant and faraway places. Postal and courier charges are relatively low and affordable. Nowadays messages are sent and received through email, which is still cheaper and more economical.