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Question
If you want to keep a proof of your communication, you should use ______ communication.
Options
informal
formal
verbal
none of these
MCQ
Fill in the Blanks
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Solution
If you want to keep a proof of your communication, you should use formal communication.
Explanation:
Formal communication is documented and structured, providing a permanent record of exchanges. It includes emails, letters, reports, memos, and official documents, making it reliable for future reference and legal evidence.
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Chapter 14: Business Communication - EXERCISES [Page 205]
