Question

Dr. Ahuja purchased a washing machine of a renowned company. The price of the machine was ₹ 10,000. The company provided the cash memo on purchase. The money was paid in cash. The machine model was semi-automatic and it was with a warranty of 3 years. For 3 years 1 month there was no problem in the functioning of the machine. But due to water logging around the machine while washing clothes the main rotator of the machine got fused. When the complaint was registered with the company it was told that the warranty period of the machine had expired and Dr. Ahuja would have to pay for the service charges as well as the replacement of rotator motor.

Can Dr. Ahuja file a complaint against the company?

Options

• Yes

• No

Answer 1

No

Explanation:

The warranty period has already expired, so Dr. Ahuja does not have a valid complaint against the company for free service or replacement.