Question

Distinguish between verbal and non-verbal communication.

Answer 1

Sr. No.	Basis of Distinction	Verbal Communication	Non-verbal Communication
1.	Meaning	Communication through spoken or written words.	Communication without words, using gestures, expressions, tone, posture, etc.
2.	Forms	Oral (meetings, calls, speeches) and Written (letters, emails, reports).	Gestural, aural, visual, audio-visual, proximics, paralanguage.
3.	Secrecy	Low, as spoken or written words can easily be shared.	High, since gestures or expressions are often personal and not easily understood.
4.	Record	Written form provides a permanent record; oral usually does not.	No permanent record; gestures disappear once made.