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Question
Discuss the essentials of a good business letter.
Very Long Answer
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Solution
Essentials of a Good Business Letter:
- Clarity: The message should be clear, simple, and easily understood without ambiguity.
- Conciseness: It should be brief and to the point, avoiding unnecessary details.
- Courtesy: Polite and respectful language should be used to create goodwill.
- Correctness: The letter must be free from grammatical, spelling, and factual errors.
- Completeness: It should provide all necessary information required by the receiver.
- Conciseness in Presentation: Proper structure, neat layout, and professional format should be followed.
- Consideration: The letter should reflect empathy and keep the reader’s viewpoint in mind.
- Concreteness: Facts and figures should be accurate and supported with evidence if required.
- Confidentiality: Sensitive information must be protected and shared only with the concerned person.
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Chapter 10: Tools of Communication - EXERCISES [Page 123]
