Question

Discuss the disadvantages of informal communication.

Answer 1

Following are the disadvantages of informal communication:

1. Misunderstanding: Since grapevine communication often carries partial or unclear information, it can lead to confusion and misinterpretation.
2. Incredible: Informal communication isn’t always reliable. Because it spreads through word of mouth, it may not be considered trustworthy or taken seriously.
3. Damage to the Organisation: Gossip and rumours are common in grapevine communication and can distort facts. They might spread false information about individuals, damaging reputations and the organisation’s image. Such rumours can cause harm before management even becomes aware of them.