Question

Darsh bought a new smartphone, but it malfunctioned after just a few days of use. According to consumer rights, what option does Darsh have regarding the faulty smartphone?

Options

• Request a replacement or refund

• Accept the faulty product as-is

• Keep the product and request free accessories

• None of these

Answer 1

Request a replacement or refund

Explanation:

Consumers have the right to seek redressal for defective goods; if a new smartphone malfunctions soon after purchase, Darsh may demand repair, replacement or a refund from the seller/manufacturer.