Question

Assertion (A): External communication involves interactions with individuals and entities outside the organisation.

Reasoning (R): Internal communication is essential as it creates mutual understanding and trust among employers and employees.

Options

• A is true but R is false.

• A is false but R is true.

• Both A and R are true and R explains A.

• Both A and R are true but R does not explain A.

Answer 1

Both A and R are true but R does not explain A.

Explanation:

• Assertion (A) is true because external communication involves interactions with individuals or entities outside the organisation, such as customers, suppliers, and stakeholders.
• Reasoning (R) is also true because internal communication is crucial for creating mutual understanding and trust between employers and employees, which helps in smooth organizational functioning.

However, Reasoning (R) does not explain Assertion (A), as they refer to two different types of communication (internal vs external).