Question

As a link between workers and management, the supervisor communicates:

Options

• Workers' problems upward and management's instructions downward

• Only management's instructions, never workers' problems

• Only workers' problems, never management's instructions

• Workers' problems downward and management's instructions upward

Answer 1

The supervisory link operates in both directions: workers' problems are communicated upward to management, while management's instructions are communicated downward to the workers. This makes the supervisor a genuine two-way communication channel.