Question

An employee receives an unclear email from their manager about a task deadline. They complete the task incorrectly due to this confusion. What aspect of communication should the manager improve to avoid such issues?

Options

• Use of visuals in the email.

• Clarity and conciseness in writing.

• Length of the email.

• Tone of the email.

Answer 1

Clarity and conciseness in writing.

Explanation:

The employee got confused because the email was unclear about the task deadline. To avoid such issues, the manager should focus on writing emails that are precise and easy to understand. Clear and concise communication minimises misunderstandings and ensures correct task completion.