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Question
A company wants to modify its existing product in the market due to decreasing sales. You can imagine any product about which you are familiar. What Decisions/steps should each level of management take to give effect to this decision?
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Solution
The decision taken at each step of management to increase the sales are:
• Top management: To study the product carefully, and to formulate policies to increase sales.
• Middle management: To interpret the policies formulated by the top management, to encourage the workers to achieve the goals and assign them duties. To coordinate among the division heads of various departments.
• Lower management: To ensure the quality of the product, to give periodic reports to the above levels of management, and to assign duties to the employees.
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Rishitosh Mukherjee has recently joined AMV Ltd, a company manufacturing refrigerators. He found that his department was under-staffed and other departments were not cooperating with his department for the smooth functioning of the organisation. Therefore, he ensured that his department has the required number of employees and its cooperation with other departments is improved.
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