Arts (English Medium) Class 12 - CBSE Question Bank Solutions for Business Studies

How are consumer grievances redressed by the three-tier machinery under Consumer Protection Act, 1986? Explain.

A company wants to modify its existing product in the market due to decreasing sales. You can imagine any product about  which you are familiar. What  Decisions/steps should each  level of management take to give effect to this decision?

A firm plans in advance and has a sound organisation  structure with efficient supervisory staff and control system  but on several occasion it finds that plans are not being  adhered to. It leads to confusion and duplication of work.  Advise remedy.

In an Attempt to Cope with Reliance Jio’S Onslaught in 2018, Market Leader Bharti Airtel Has Refreshed Its Rs 149 Prepaid Plan to Offer 2 Gb of 3g/4g Data per Day, Twice the Amount It Offered Earlier. Name the Type of Plan is Highlighted in the Given Example. ? State Its Three Dimensions Also.

Explain the twin objectives of financial planning.

Aval Ltd. is engaged in the business of export of canvas goods and bags. In the past, the performance of the company had been upto the expectations. In line with the latest demand in the market, the company decided to venture into leather goods for which it required specialised machinery. For this, the Finance Manager Prabhu prepared a financial blueprint of the organisation’s future operations to estimate the amount of funds required and the timings with the objective to ensure that enough funds are available at right time. He also collected the relevant data about the profit estimates in the coming years. By doing this, he wanted to be sure about the availability of funds from the internal sources of the business. For the remaining funds, he is trying to find out alternative sources from outside.

a. Identify the financial concept discussed in the above paragraph. Also, state the objectives to be achieved by the use of financial concept so identified. ( Financial Planning).

b. ‘There is no restriction on payment of dividend by a company’. Comment. ( Legal & Contractual Constraints)

State the two important sources of recruitment.

What is meant by recruitment? How is it different from selection?

A company is manufacturing paper plates and bowls. It produces 1,00,000 plates and bowls each day. Due to local festival, it got an urgent order of extra 50,000 plates and bowls. Explain the method of recruitment that the company should adopt in the given circumstances to meet the order.

Why are internal sources of recruitment considered to be more economical?

Kaul Consultants have launched www.naukaripao.com exclusively for senior management professionals. The portal lists out senior level jobs and ensures that the job is genuine through rigorous screening process.
a. State the source of recruitment highlighted in the case above.
b. State four benefits of the above identified source of recruitment.

A major insurance company handled all recruiting, screening and training processes for data entry/customer service representatives. Their competitor was attracting most of the qualified, potential employees in their market. Recruiting was made even more difficult by the strong economy and the ‘jobseeker’s market.’ This resulted in the client having to choose from candidates who had the ‘soft’ skills needed for the job, but lacked the proper ‘hard’ skills and training.

Questions
a. As an HR manager what problems do you see in the company?
b. How do you think it can be resolved and what would be its impact on the company?

Name the principle that a manager should consider while dealing with deviations effectively. State any one situation in which an organisation’s control system loses its effectiveness.

Write a short note on budgetary control as a technique of managerial control.

Mr.Arfaaz had been heading the production department of Writewell Products Ltd., a firm manufacturing stationary items. The firm secured an export order that had to be completed on a priority basis and production targets were defined for all the employees. One of the workers, Mr.Bhanu Prasad, fell short of his daily production target by 10 units for two days consecutively. Mr.Arfaaz approached MsVasundhara, the CEO of the Company, to file a complaint against MrBhanu Prasad and requested her to terminate his services. Explain the principle of management control that MsVasundhara should consider while taking her decision. (Hint: Management by exception).

Explain the techniques of managerial control.

Explain the redressal mechanism available to consumers under the Consumer Protection Act, 1986.

Policy formulation is the function of ______.

Middle-level management consists of ______.

Who is responsible for the welfare and survival of an organisation?