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Revision: Foundations of Business >> Emerging Modes of Business Business Studies Commerce (English Medium) Class 11 CBSE

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Definitions [1]

Explain the following term/concept.

KPO

Knowledge Process Outsourcing (KPO) refers to the outsourcing of functions related to knowledge and information to the third-party service providers. It is a subset of BPO. KPO requires advanced analytical and technical skills as well as high degree of specialist expertise. It allows both core and non-core activities.

Concepts [20]

  • Introduction to Emerging Modes of Business
  • Concept of E-business
  • Applications of E-Business
  • Comparative Study of E-Business
  • Online Transactions
  • Security and Safety of E-transactions: E-business Risks
  • Resources Required for Successful E-business Implementation
  • Concept of Outsourcing
  • Scope of Outsourcing
  • Concept of Outsourcing
  • Concerns Over Outsourcing
  • Business Process Outsourcing (BPO)
  • Needs of Business Process Outsourcing(BPO)
  • Scope of Business Process Outsourcing(BPO)
  • Knowledge Process Outsourcing (KPO)
  • Need of Knowledge Process Outsourcing (KPO)
  • Scope of Knowledge Process Outsourcing (KPO)
  • Meaning of Smart Cards and ATM’s
  • Utility of Smart Cards and ATM’s
  • Payment Mechanism
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