Question

You are the Front Office Manager of a luxury hotel. What will be your two responsibilities for VIP guests with specific preferences for the room setup?

Answer 1

The responsibilities of Front office manager are:

1. Coordinates with housekeeping and other departments.
2. Scheduling shifts, staff rotations, and assigning duties to staff members in their respective shifts.
3. Manages the front office, lobby and transport activities.
4. Checks the arrivals of the day.