Question

You are Kapil/Komal, living at C-424, Sector-18, Green Park, New Delhi. You bought a washing machine from Balaji Electricals Private Limited, Lajpat Nagar, New Delhi. It started giving trouble within a few days. Write a complaint letter (100-150 words) to the Sales Manager seeking immediate repair or replacement. Invent the details of defects. 

Answer 1

C-424
Sector -18
Green Park
New Delhi

26^th February, 2020
The Sales Manager
Balaji Electricals Private Limited
Lajpat Nagar, New Delhi

Dear Sir/Madam

Subject: Complaint regarding IFB Washing Machine purchased on 18^th February, 2020; Order no. 33441237

This is to bring to your attention that I purchased an IFB top-load 10kg washing machine from your store on 18th February, 2020. However, the machine has started giving me trouble. The model no. is IFBTL1817. The machine is making a lot of noise, and the drying function has stopped working. The machine automatically ends the process upon rinsing.

I kindly request that you send a technician across urgently or arrange for the machine to be replaced, as it is still under warranty. Please do the needful at the earliest.

Thanking you in anticipation.

Yours truly
Komal