Question

XYZ Ltd. ordered some raw material from PQR Ltd. when the order was received, it was found that the quantity of the letter was less than quantity which they have placed. Which type of Business letter XYZ Ltd. should write to PQR Ltd.

Options

• compensation letters

• claiming letters

• complaint letters

• none of these

Answer 1

complaint letters

Explanation:

When XYZ Ltd. receives less quantity than ordered, it is a mistake or deficiency in the service/product.
To inform PQR Ltd. and request correction or action, XYZ Ltd. should write a complaint letter.