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Question
Write the characteristics of a good listener.
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Solution
A good listener does the following things:
- Listens even if one does not understand or disagrees with the speaker.
- Is not shy or afraid to ask questions.
- Tries to guess the meaning of new and unfamiliar words.
- Looks at the speaker
- Tries to guess what the speaker will say next.
- Notes down important words or points.
- Pays close attention to the speaker.
- Clarifies doubts politely after the speaker has finished speaking.
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A1. Fill in the blanks: (2)
- ______ percent of our daily communication is non-verbal.
- Eye contact is another type of ______ communication.
- Frequent blinking is a sign of the person feeling ______.
- One can readily detect _______.
|
According to some experts, a staggering 93 percent of our daily communication is non-verbal. Facial expressions are easy to decipher. One can readily detect happiness, sadness, anger. Physicians can tell a patient is doing well (or not) by looking at his/her face. Eye contact is another type of non-verbal communication, which can tell a lot about the other person. The eyes convey a range of emotions-happiness, sadness, boredom, surprise, confidence .......... even emotional interest. Staring at someone's forehead may intimidate the recipient, staring at the mouth is sometimes interpretated as a sign of emotional interest. In fact, staring into someone's eyes is a sign of lying, and so is looking away. In certain cultures, lack of eye contact is taken as a sign of respect. If body language is to be defined, it is a combination of facial expression, gestures, eye contact, body movements and posture and voice. Frequent blinking is a sign of the person feeling distressed or uncomfortable. If the pupils are dilated, it ofter indicates interest, even emotional interest. The lips also reflect our body language, and lip biting indicates worry and/or anxiety; tightening of the lips may be an indication of disapproval. Slightly turned-up lips indicate happiness and slightly turned-down lips indicate sadness. |
A2.
A3. Find the antonyms of: (2)
- verbal × ______
- entertaining × ______
- sender × ______
- comfortable × ______
A4. Do as Directed: (2)
- The eyes convey a range of emotions. (Frame a 'Wh' question in order to get the underlined part as answer).
- Physicians can tell about a patient's wellness. (Rewrite using 'able to')
A5. Personal Response: (2)
Non-verbal communication plays an important role in our daily life. Comment.
