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Question
Why was the Consumer Protection Act enacted by the Indian Parliament?
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Solution
- The Consumer Protection Act, 1986, was enacted by the Indian Parliament primarily to protect consumers from unfair trade practices by sellers. Before the Act, there was no legal safeguard for products sold, so the government assumed responsibility for protecting consumer rights.
- Additionally, the Act provides a mechanism for fairly and efficiently resolving disputes between buyers and sellers, ensuring that consumers have someone to listen to their grievances.
- This Act established consumer courts at the district, state, and national levels for quick redressal of consumer complaints, making consumer protection more accessible and effective.
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