Question

Which practice should a consumer adopt regarding product selection and documentation?

Options

• Prefer advertised products and ignore expiry dates

• Prefer cheap, unlabelled products and rely on verbal assurances

• Prefer standardised, safe, well-labelled products and keep proof of purchase

• Prefer hoarded products and discard the cash memo

Answer 1

Consumers should prefer standardised, safe and well-labelled products and keep proof of purchase, such as a cash memo. This ensures quality assurance and provides documentary evidence if a complaint has to be filed.