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Question
Which one out of the following statements is not true?
Options
Outsourcing reduces costs and increases efficiency.
At times engineering and manufacturing jobs can also be outsourced.
BPOs have better business opportunities as compared to KPOs.
There may be dissatisfaction among job seekers in the countries that outsource the job.
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Solution
BPOs have better business opportunities as compared to KPOs.
Explanation:
- BPO (Business Process Outsourcing) involves outsourcing basic or routine tasks such as customer support, data entry, or payroll processing.
- KPO (Knowledge Process Outsourcing) involves outsourcing high-level tasks that require specialised knowledge, such as research, data analysis, and legal and financial services.
Hence, KPOs actually have better business opportunities because they offer high-value, knowledge-based services, unlike BPOs.
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