Question

Which of the following is the first step in the process of selling?

Options

• Preparation

• Prospecting

• Closing the sale

• Post-sale follow-up

Answer 1

Preparation

Explanation:

First of all, a well-trained and motivated sales force is developed. Salespersons must have knowledge of the firm and its products and services, competitors and their products and services, customers and start conversation with him/her so as to create a good first impression.