Question

Which of the following is not a feature of good business letter?

Options

• The message contained in a business letter must be clear and precise.

• Simple and easily understandable language should be used in a business letter.

• A business letter should be polite.

• The message of the letter must be lengthy.

Answer 1

The message of the letter must be lengthy.

Explanation:

A good business letter should be clear, concise, polite, and written in simple language. Lengthy messages make it ineffective, so brevity and clarity are essential qualities.