Question

Which of the following correctly lists the five ways and means of consumer protection?

Options

• Self-regulation by business, consumer courts, standards bureaus, media, and banks

• Customer service, grievance cells, helplines, codes of conduct, and campaigns

• Consumer courts, advertising, trade unions, media, and insurance

• Business self-regulation, business associations, consumer awareness, consumer organisations, and government action

Answer 1

Consumer protection is achieved through five ways: business self-regulation, business associations, consumer awareness, consumer organisations, and government action. Together, these five ways help ensure consumers are treated fairly and their interests are safeguarded.