Question

What is meant by a 'consumer' as per the provisions of Consumer Protection Act, 1986?

Answer 1

According to the Consumer Protection Act, a consumer is defined as follows:-

i. Any person who acquires any good in return of payment or promised to pay, partly paid and promised to pay the remainder of money. That is, it includes all people who get to use the commodity with the permission of the seller. However, those people who acquire the goods for the motive of selling it further for entrepreneurial ventures are not regarded as consumers.

ii. Any person who purchases any service or employs a service for which he has paid or promised to pay, partly paid and promised to pay the remaining part, i.e. it includes all people who have acquired the service with the permission of the seller.