Question

What is the primary objective of the Consumer Protection Act, 2019?

Options

• To promote fair competition among manufacturers and traders

• To impose heavy penalties on businesses supplying defective goods

• To protect and promote the consumers' interest through speedy and inexpensive redressal of their grievances

• To regulate the pricing of goods and services in India

Answer 1

The Consumer Protection Act, 2019 seeks to protect and promote the consumers' interest. Its core mechanism for achieving this is the speedy and inexpensive redressal of consumer grievances, ensuring consumers can seek justice without excessive cost or delay.