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What is meant by ‘rumour’ in communication? - Commercial Applications

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Question

What is meant by ‘rumour’ in communication?

Long Answer
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Solution

A rumor refers to grapevine information shared without reliable evidence and is an extreme form of informal communication. While it might occasionally turn out to be true, it is generally inaccurate. Rumors can arise from various causes, such as malicious intent, employee anxiety, insecurity, or even as a means of wishful thinking or exerting pressure on management. Management should take steps to prevent the spread of rumors and should actively involve employees by providing them with accurate information about the issues being discussed in the rumors.

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Chapter 8: Communication in a Commercial Organisation - QUESTION BANK [Page 105]

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C. B. Gupta Commercial Applications [English] Class 9 ICSE
Chapter 8 Communication in a Commercial Organisation
QUESTION BANK | Q 5. | Page 105
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